SALES MANAGER - The Dump Furniture Company

Sales Manager – High-Impact Sales Leadership & Team Development

Lead. Coach. Drive Sales.

Are you a sales-driven leader who thrives in a fast-paced, high-reward retail environment? Do you excel at coaching teams, closing sales, and optimizing performance? If you're ready to make an impact and elevate a high-performing sales force, this is your opportunity.

Why This Role is Different:

Sales Leadership at Its Core – Your primary role is to drive revenue, close deals, and coach your team to success.
Performance-Driven Mindset – Analyze sales metrics, identify opportunities, and implement strategies that boost results.

Talent Development & Retention – Hire, train, and develop a sales force that consistently delivers.
Operational Excellence – Manage processes, ensure compliance, and foster a winning culture.
Data-Driven Decision Making – Utilize KPIs, sales trends, and customer insights to optimize strategies.

What You’ll Do:

Drive Sales & Revenue Growth

• Support sales consultants in closing deals and maximizing revenue.
• Monitor daily and weekly sales goals, lead captures, and follow-ups.
• Review and process bi-weekly commission adjustments and sales reports.
• Actively manage and convert incoming text/chat sales leads.

Recruit, Develop & Retain Top Talent

• Hire, coach, and develop high-performing sales professionals.
• Conduct energetic and informative sales meetings and training sessions.
• Schedule vendor-led product training and implement structured sales training programs.
• Provide on-the-spot coaching, motivation, and feedback throughout the day.

Optimize Store Operations for Maximum Efficiency

• Manage employee schedules, sales floor assignments, and lead distribution.
• Ensure team utilization of digital tools (iPads, NextGen) to generate leads and close sales.
• Oversee sales associate time records, compliance, and reporting.
• Maintain showroom readiness, including electronic signboards and in-store promotions.
• Ensure compliance with company policies, procedures, and operational best practices.

Customer Experience & Problem Solving

• Foster a culture of customer-first service and high engagement.
• Quickly address escalations, returns, and customer concerns to maintain satisfaction.
• Leverage customer feedback and sales data to enhance team performance and service delivery.

Who You Are:

Sales Closer & Team Builder – Passionate about hitting targets and leading others to success.
Data-Driven & Strategic Thinker – Able to analyze performance and adjust sales strategies.
Talent Developer – A mentor who knows how to attract, train, and retain top performers.
Fast-Paced & Results-Oriented – Thrives in a high-energy retail sales environment.
Coach & Motivator – Inspires accountability, growth, and a winning mindset.
Retail-Savvy & Customer-Focused – Understands the importance of seamless operations and top-tier service.

EDUCATION AND TRAINING:

• Experience: Minimum of 3 years prior or more managerial/retail experience preferred.
• Skills: Strong written and computer skills including, Microsoft Office is required.

Haynes Furniture and The Dump has been family-owned for four generations, starting with Ellis Strelitz’s first store in Norfolk, Virginia. Since 1898, we have followed one simple principle—always give our customers more value for their money. This commitment has fueled our growth from a single store to one of the nation’s largest home furnishings retailers.

We make comfort and luxury truly affordable through:

• World-Class Websites – haynesfurniture.com | thedump.com
• The Dump Luxe Factory Outlets – Atlanta, Chicago (Deerfield & Lombard), Dallas, Houston, Tempe, Hampton, Norfolk, Richmond, Newport News
• Haynes Furniture Showrooms – Virginia Beach, Newport News, Richmond (West End & Chippenham)

What We Offer:

• Competitive Pay Performance-Based Growth Opportunities
• Fast-Paced Career Growth – 70% of our managers were promoted internally last year!
• A Winning Culture – High-performance, teamwork, and leadership development.
• Generous Employee Discounts – On already unbeatable deals.
• Comprehensive Benefits –

BENEFITS PERKS:

• Fast career growth for top performers
• Fun Fact: We promote from within! We filled 70% management positions last year with internal employees
• Generous paid time off beginning within the first 120 days
• Employee discount on already great deals
• Career growth & supportive leaders
• Medical (High Deductible plans offer company paid HSA contributions), Vision, Dental, company paid Basic Life plus Supplemental Life Insurance, Dependent Life Insurance available.
• Short Term and Long-Term Disability plans
• Legal Resources Plan and Flexible Spending Accounts
• 401(k) retirement plan/company contribution

Our Values, Purpose, and Mission:

Values: Respect. Quality. Grit. Growth.
Purpose: Inspire Ourselves & Community to Never Settle on Quality, Value & Service.
Mission: To Become the Most Trusted Furniture Company.

We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other legally protected characteristic. All qualified applicants will receive consideration for employment without regard to these factors. We encourage applications from people of all backgrounds.

If you’re driven to serve customers, grow your career, and be part of something bigger—we invite you to apply and join our team!