What are the responsibilities and job description for the Operations Coordinator position at New West KnifeWorks?
Operations Coordinator
Location: Victor, ID
Reports to: Logistics Manager
FLSA: Exempt; salaried at 40 hours per week
Annual Compensation: $58,000
General Summary
At New West KnifeWorks, the importance of detailed precision is paramount to the success of our business. The Operations Coordinator is a key member of the Operations team who coordinates various aspects of our product lifecycle, including: custom & 3rd party goods onboarding, inventory management, fulfillment and execution of outside sales.
About you
Location: Victor, ID
Reports to: Logistics Manager
FLSA: Exempt; salaried at 40 hours per week
Annual Compensation: $58,000
General Summary
At New West KnifeWorks, the importance of detailed precision is paramount to the success of our business. The Operations Coordinator is a key member of the Operations team who coordinates various aspects of our product lifecycle, including: custom & 3rd party goods onboarding, inventory management, fulfillment and execution of outside sales.
About you
- 1-2 years operations experience
- Strong attention to detail
- Willingness to learn and adapt
- Ability to prioritize multiple tasks
- Excellent time management skills
- Experience with cross-departmental projects
- Graphic design experience
- Tech-savvy
What you’ll do
Inventory & Fulfillment -
- Work with Logistics Manager to optimize and audit order fulfillment systems, providing updates and corrections as necessary.
- Manage existing and develop new systems in Shopify to increase accuracy and efficiency for retail pros, such as Shopify views, Inventory reports, and SOPs.
- Collaborate with Controller and Staff Accountant to develop and implement new systems for inventory control.
- Fulfill online orders and intercompany transfers on a need basis.
Custom Goods & 3rd Party Products -
- Work with Production Management, Lead Buyer, and Marketing to manage the eComm onboarding process of Custom products and 3rd party goods.
- Receive and post 3rd party and custom goods to NWKW’s inventory systems and eComm platform.
- Receive Purchase Orders, manage inventory requests, and coordinate distribution of 3rd party items to multiple physical retail locations.
- Manage custom photo processes and logistics for custom goods and 3rd party inventory, including taking of photos.
- Work with Marketing Coordinator to edit product and product categories when necessary.
- Archive custom and 3rd party Out Of Stock product from eComm platforms.
- Develop system efficiencies to improve online store’s inventory accuracy.
Laser & Custom Order Coordination -
- Coordinate with the Outside Sales Director on process, people and communication to complete outside sales and online engraving orders.
- Work within project management tools to coordinate engravings deliverables.
- Manage time and capacity restrictions of the laser engraver with the demands of clients and client reps.
- Improve the current lasering process efficiency to better accommodate client requests and website engraving tool.
- Manage fulfillment of online engraving orders
Todas Las Cosas
New West KnifeWorks's Operations & Logistics team directs the offers, development, integration, and delivery of all internal support & services. In our dynamic and growing environment, there may be prioritized projects and tasks that fall beyond the scope of this job description, which is outlined as a general guide and may not be all-inclusive. A key component to NWKW’s success is our “Get’er Done” attitude.
Benefits
- Flexible time off
- Comprehensive health, dental, & vision insurance*
- Dependant Care FSA
- 401k plus 4% company match*
- Generous employee discount
- Discount programs
- Paid parental leave
- eligibility waiting period applies
Salary : $58,000