Store Manager New York Bagel

Job Title: Store Manager – New York Bagel
Location: Stoughton
Reports To: Owner/Director of Operations

Job Summary:
The Store Manager is responsible for overseeing the daily operations of the bagel restaurant, ensuring a high level of customer satisfaction, managing staff, maintaining inventory, and driving sales. This role requires strong leadership skills, the ability to handle multiple tasks at once, and a passion for providing quality food and excellent service.

Key Responsibilities:

• Leadership & Staff Management:
• Supervise, motivate, and lead a team of employees to ensure efficient operations.
• Schedule and assign duties to staff, ensuring appropriate coverage during peak hours.
• Conduct regular performance reviews and provide feedback, coaching, and training to staff.
• Ensure compliance with all health, safety, and company regulations.
• Customer Service:
• Deliver exceptional customer service by greeting customers, addressing concerns, and resolving issues.
• Train staff to maintain a high standard of service and hospitality.
• Ensure customer satisfaction and encourage repeat business.
• Inventory & Ordering:
• Manage inventory levels to ensure adequate supply of bagels, spreads, beverages, and other necessary products.
• Order supplies and ingredients in a timely manner to prevent shortages.
• Track and control food and beverage costs while minimizing waste.
• Financial Management:
• Oversee daily cash handling, including balancing registers, deposits, and monitoring sales.
• Maintain accurate records of sales, expenses, and employee hours.
• Monitor store performance and implement strategies to meet or exceed sales goals.
• Quality Control & Cleanliness:
• Ensure the restaurant maintains high standards of cleanliness, hygiene, and food quality.
• Regularly check food preparation areas and dining areas to ensure safety and cleanliness standards are upheld.
• Marketing & Community Engagement:
• Work with the marketing team to promote the restaurant’s specials, events, and community involvement.
• Establish and maintain relationships with local businesses and the community.
• Reporting & Administrative Duties:
• Complete daily, weekly, and monthly reports on sales, expenses, and inventory.
• Assist in budgeting and financial forecasting for the restaurant.

Qualifications:

• High school diploma or equivalent (College degree preferred).
• 2-3 years of experience in food service management or a similar role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment while maintaining a positive attitude.
• Knowledge of health and safety regulations in the foodservice industry.
• Basic understanding of financial management, including cost control and budgeting.
• Passion for food and customer service.

Physical Requirements:

• Ability to stand for long periods of time and lift up to 50 lbs.
• Ability to work in a busy, sometimes high-pressure environment.

Job Types: Full-time, Part-time

Pay: $59,797.00 - $63,872.00 per year

Expected hours: 35 – 45 per week

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Paid time off

Shift:

• Day shift
• Morning shift

Work Location: In person

Salary : $59,797 - $63,872