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Superintendent, Operations Training

New York City Transit
New York, NY Full Time
POSTED ON 4/27/2025
AVAILABLE BEFORE 5/23/2025

Job Description

Job Description

Title :     Superintendent, Operations Training

First Date of Posting :     May 28, 2024

Last Date of Filing :        2 / 28 / 2025

Authority :                       NYCT

Department :                   Subways

Division / Unit :                Operations Training

Reports to :                      Senior Director, Operations Training

Work Location :              Various

Hours of Work :              As Required

Operations Training is a unit within the Department of subways responsible for training its 28,000 employees. Operations Training provides approximately 350 individual courses focusing on : safety, induction of new hires and promotees, and skill refreshers. Programs are developed in partnership with NYC Transit’s departments and where appropriate, other MTA agencies, in response to mandates by Federal, State, and City entities.

Compensation :

Salary Range : $81,780 Min - $116,074 Max (Grade F)

Compression Minimum : $125,011

Responsibilities :

The Superintendent position is responsible for managing Rapid Transit Operations induction, refresher, and all ancillary training for Train Operator and Conductors. Knowledge of all rules and procedures governing safe train operation. Responsibilities includes working closely with the Director and Superintendents within the unit to ensure all training needs are met for the Operating departments; developing training curriculum and materials, reviewing the efficiency and effectiveness of curriculum to ensure the best practices are utilized; monitoring the TSS for effective delivery of courses; developing courses with the use of new technology; implementing changes to the training curriculum and incorporating new initiatives; and working with various departments throughout the organization; conduct field practicals in train yards and on the mainline. Must be able to conduct practical in train yards and climb on / off trains, walk elevated structures, subway tracks and tunnels.

Desired Skills :

General knowledge of Transportation and Operations

Service Delivery experience

Strong management, problem solving, customer service and administrative skills.

Adaptable and flexible in a fast-paced environment

Excellent written, verbal, and interpersonal skills

In-depth knowledge of various computer applications and techniques

Familiarity with Adult Learning

Thorough knowledge of NYCT rules and regulations

Education and Experience :

An associate degree in transportation management or public administration, and eight (8) years of full-time related professional experience of which four (4) years must have been in the managerial / supervisory capacity. Or;

A satisfactory combination of education and experience.

Selection Method :

Based on evaluation of education, skills, experience, and interview

ALL APPOINTMENTS, WITH THE EXCEPTION OF THE DEPARTMENT OF SUBWAYS EMPLOYEES ON MABSTOA PAYROLL, WILL BE MADE ON THE NYCT PAYROLL.

Other Information :

Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

Equal Employment Opportunity

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.

Salary : $81,780 - $125,011

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