Security and Safety Manager

Position Title

Rate of Pay

Security & Safety Manager

$80,000 - $85,000 per year

Department

Work Location

Facilities

100% Onsite at NYSCI

Reports to

Work Schedule

Director of Facilities

Wednesday – Sunday

(8:30 AM – 5:00 PM)

FLSA Status

Position Classification

Exempt

Full-Time Salaried, Regular, Management

About The New York Hall Of Science

Since its founding at the 1964-65 New York World’s Fair, the New York Hall of Science (NYSCI) has inspired millions of people — children, teachers, and families — by offering innovative, participatory ways to learn and encouraging people to explore their curiosity and nurture their creativity. Located in Queens, the most ethnically diverse county in the country, NYSCI welcomes 400,000 visitors each year and serves thousands more through outreach in schools, teacher professional development and participation in a variety of public events and research initiatives.

NYSCI is a leader in the science museum field, recognized for its highly regarded exhibitions, programs, and products, all of which are informed by our inclusive, research-derived approach to STEM learning and engagement called Design, Make, Play. The defining characteristics of Design, Make, Play — open-ended exploration, imaginative learning, personal relevance, deep engagement and delight — are the ingredients that invite broad participation in STEM and make engagement and learning irresistible. Through this transformative model for STEM exploration, NYSCI engages diverse communities of learners in STEM, by fostering the excitement of self-directed exploration and by tapping into the joy of learning intrinsic in young people’s play. NYSCI has approximately 95 full-time and over 130 part-time and casual staff members.

Position Overview

New York Hall of Science (NYSCI) seeks an experienced Security & Safety professional to oversee all aspects of security functions and ensure the safety of visitors, staff, building and grounds. Reporting to the Director of Facilities, the Security and Safety Manager manages the security team, ensures adequate scheduling and staffing for events and programs, and is a key contributor to the development and implementation of comprehensive security, health and safety, emergency preparedness, and fire prevention policies and protocols.

The Security Manager will establish and track short and long-term security goals and ensure these goals are accomplished while complying with federal, state and local laws and industry standards. Succesful candidates will demonstrate exceptional team leadership abilities, project management and relationship building skills with an emphasis on collaboration and working across departments and exemplary service standards for security, safety and hospitality.

Principal Responsibilities

Security and Safety Management

• Ensures the safety and security of the Museum, its property, staff, volunteers, visitors, and exhibits
• Plans, directs, and manages the staff and operations of the Security Department to provide 24/7 protection and security
• Coordinates security for events, programs, exhibits, and day-to-day operations in a manner which ensures the safety of the public
• Oversees the implementation, updating, and testing of safety and disaster preparedness programs, policies, and procedures for the Museum
• Provides staff with information and updates on the interpretation and application of security policies and procedures.
• Oversees regular security drills and training sessions to educate staff and volunteers about security, safety, and disaster preparedness. Manages and trains emergency response teams.
• Conducts or participates in security, fire, safety, and health inspections and surveys/assessments.
• Advises Museum administration on “best practices” and other issues, and recommends appropriate or corrective action.
• Partnering with Director Facilities to monitor and maintain all aspects of the security system.
• Controls and tracks the usage of security equipment and devices. Oversees work of outside contractors during new installations and/or maintenance of security systems and CCTV; Oversees the collection, archiving, and review of security video surveillance data.
• Oversees the thorough investigation and reporting of all accidents, injuries, fires, property theft or damage, and other incidents at the Museums.
• Ensures that all records and reports are properly distributed and archived.
• Serve on the Cross Departmental Safety Committee, contributing to a culture of safety and wellbeing at NYSCI; provide guidance and recommendations per operating plans
• Other related duties, as assigned
  
  

Supervisory Responsibilities

• Manage the Security staff, including daily, weekly/bi-weekly check ins with direct reports and entire team, performance management and development
• Plans and directs a comprehensive, ongoing training program for all security personnel
• Create schedules for the Security staff, to facilitate programming and special events needs
• and relevant staff are appropriately trained and certified
• Serve as a knowledge holder for time and attendance policies under the Collective Bargaining
• Other related duties, and responsibilities, as assigned
  
  

QUALIFICATIONS

• Bachelor’s Degree in Business Administration, Operations Management, Criminal Justice, a related field, and/or its work experience equivalent
• 5 years of management experience in Security and Safety Site management, preferably in a cultural institution, university, or public-facing organization with high visitation
• Knowledge of Federal, State, and Local compliance and safety standards, and industry best practices
• Proven track record of excellence in leadership with the ability to build motivation and teamwork in direct reports
• Experience with building management systems, Including CCTV and monitoring and surveillance solutions
• Prior experience managing a unionized workforce
• Expertise and in security & safety-related training, learning and development programs
  
  

REQUIREMENTS

• 5 years of active supervisory and leadership experience in managing an operational security and/or law-enforcement unit.
• Experience in creating and implementing fire protection, and emergency preparedness plans, required
• Knowledge of physical security, law enforcement, crowd control techniques, detection criminal activity and procedures for resolving those activities
• Ability to train, supervise, direct, motivate and evaluate staff
• Ability to establish and maintain cooperative and effective working relationships with public and private organizations
• Strong interpersonal and organizational skills; effective problem solving and conflict resolving skills
• Strong computer skills, including proficiency in Google Workspace, and MS Office
• Ability to occasionally work evenings, weekend and holidays.
• Excellent written and interpersonal communication skills
  
  

PHYSICAL REQUIREMENTS

• Must be able to perform tasks that involve repetitive motions, such as typing, reaching, and handling various materials
• Requires the ability to stand, walk, and move throughout the facility for extended periods
• Must be capable of lifting and carrying objects weighing up to 25 pounds regularly, and occasionally up to 50 pounds with assistance
• Ability to work in various environments, including areas with temperature fluctuations, confined spaces, and heights
• Must have the visual and auditory capacity to respond to alarms, read instruments, and communicate effectively in a noisy environment
  
  

Preferred Qualifications

• Certified Protection Professional (CPP)
• Certified Safety Professional (CSP)
• Valid NYC Security Guard License (16 hour)
• F89/T89 Fire and Life Safety Director (preferred)
• S-95 Supervision of Fire Alarm Systems Certification (preferred)
• OSHA Certification
• Bilingual and Multilingual candidates are strongly encouraged to apply
  
  

BENEFITS

Benefits

NYSCI strives to be an inclusive and equitable place to work. We forster diverse voices and perspectives, empower staff as problem solvers and support professional growth for all. The New York Hall of Science also offers generous benefits and perks for all regular full time employees. These currently include:

• Health, dental and vision insurance options
• Flexible spending accounts for healthcare, dependent care and commuter benefits
• Pension and 401k plan
• Free life insurance coverage
• Paid vacation and sick leave
• 13 Paid Holidays
• Flexible work schedules
• Employee Assistance Program
• Free onsite parking
  
  

HOW TO APPLY

Please upload your resume and cover letter through our online careers portal. Please note that while careful consideration will be given to each submission, the Museum will only be able to contact those applicants whose knowledge, skills, and work experience best fit the requirements of the position.

INTERVIEW & HIRING PROCESS

• Introductory Interview (Video Meeting)
• Onsite panel interview and site walkthrough
• Reference Checks and Pre-employment background screening
  
  

Application Deadline

Applications will be accepted on a rolling basis until the position is filled.

No phone calls or faxes please.

The New York Hall of Science is an equal-opportunity employer committed to fostering an inclusive and innovative environment with the best employees. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, military service, marital status, or any other protected status in accordance with applicable law. We support a drug-free workplace.

If there are preparations, we can make to help ensure you have a comfortable and positive interview experience, please let us know.

Research shows that women and individuals from underrepresented backgrounds often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that an applicant meets 100% of the qualifications for a given role. Therefore, if much of this job description describes you, then you are highly encouraged to apply for this role.