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Intake Specialist

New York Health Care Inc.
Valley Stream, NY Full Time
POSTED ON 3/26/2025
AVAILABLE BEFORE 4/24/2025

JOB OVERVIEW

New York Health Care, Inc. a licensed home care agency for over 40 years is seeking a full-time bilingual Intake Specialist for immediate hire in our corporate office located in Valley Stream, NY. This is a full time in-office position with opportunity for growth.


MAJOR DUTIES AND RESPONSIBILITIES:

  • Process patient referrals demographics required basic clinical information and financial reimbursement information.
  • Contact patients and educate them on the Managed Long Term Care Program
  • Entry of referral on an internal database with appropriate color-coded references and comments as applicable.
  • Verify eligibility and benefits of all Medicare, Medicaid, Commercial and Managed Care Insurances utilizing websites available and direct phone calls to Insurance companies.
  • Contacts service representatives at Managed Care Insurance companies to verify eligibility and benefits for home care coverage and obtain initial evaluation authorizations for patients referred for home care services.
  • Data entry of required insurance information in the Agency’s computer system to ensure accurate and timely reimbursement.
  • Daily data entry of documents and maintenance of patient clinical information


QUALIFICATIONS FOR THE JOB

  • Bilingual preferred: Mandarin, Cantonese, Korean, Hindi, Punjabi, Urdu and Spanish.
  • Experience with Health Insurance preferred
  • Knowledge of general office procedures & equipment
  • Excellent customer service & follow-up skills
  • Strong organizational skills with attention to detail
  • Proficient in Microsoft office and software navigation.

Other:

  • Experience using HHA Exchange software preferred
  • Previous home care intake experience preferred
  • Knowledge of referral sources


COMPENSATION & BENEFITS:

  • Competitive pay with incentives/bonuses
  • PTO including holiday, vacation, sick and personal time off
  • Subsidized Medical and Dental Insurance
  • 401k

Salary : $40,000 - $60,000

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