What are the responsibilities and job description for the Sales & Operations Associate position at New York Shuk?
COMPANY DESCRIPTION
New York Shuk, founded by Ron and Leetal Arazi, is a family endeavor specializing in handcrafted Middle Eastern pantry staples. Our products are born from a passion to preserve our culinary heritage, with the goal of making high-quality Middle Eastern flavors accessible for everyday cooking in the USA.
You can find our products on the shelves of Whole Foods Market, Wegmans, The Fresh Market, Sprouts, and an array of independent specialty stores across the country.
"Condiments Come and Go, but New York Shuk Harissa is Forever" – Bon Appétit Magazine
Visit us at nyshuk.com for more information.
JOB DESCRIPTION
New York Shuk is seeking a Full-Time Sales & Operations Associate. This role provides the opportunity to play an instrumental role in the daily operations and logistics of a fast-growing company. This position is pivotal in helping maintain communication with customers and partners.
RESPONSIBILITIES
- Manage Customer Service correspondence for our online & wholesale customers to transform potential customer issues into incredible experiences. We believe in old fashioned hospitality.
- Manage purchase orders from beginning to end (ex. entering in the system, monitoring through delivery, troubleshooting)
- Provide Office Support, including updating website, invoicing, maintaining regular reports, managing office sample inventory, etc.
- Contribute to and lead special projects on an ad hoc basis
- General problem solving and process improvements
SKILLS AND EXPERIENCE REQUIRED
- 2 years of professional experience in a CPG startup setting
- Proficiency in GSuite and Microsoft Office, particularly Excel and Google Sheets. Knowledge of Quickbooks and/or Squarespace is a plus
- Strong communication (written and verbal) skills and ability to collaborate with internal and external parties.
- Exceptional project management skills.
- Proven history of self-direction, creativity, and ability to meet deadlines
- Detail-oriented with excellent follow-up skills
THE IDEAL CANDIDATE
- Is passionate about food and stays immersed in food trends, culture, and innovation.
- Thrives in a fast-paced environment and is skilled at prioritizing and multitasking.
- Is detail-oriented and believes the little things make a big difference.
- Has a “can-do” attitude and is willing to roll up their sleeves to get the job done.
- Is data-driven and analytical, with a knack for interpreting performance metrics.
- LOVES food—you talk about it, cook it, and strive to learn more.
- Brings their A-game and inspires others to do the same.
- Feels comfortable and motivated in a startup/entrepreneurial environment.
We are looking for someone who is as passionate about our mission as we are. This is a full-time role, with huge room for growth and will operate from our office in Brooklyn, NY (not a remote position).
TO APPLY
- Please submit your resume (or CV) and personalized cover letter to ruby.saenz@nyshuk.com with the subject line: Full-Time Sales & Operations Associate.
