Office Assistant 2 Customer Service (NY HELPS)

Description

Duties Description

To be discussed at time of interview.

Qualifications

Minimum Qualifications

Eligible for reassignment, transfer, or reachable for appointment from the appropriate eligible list.

This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). (*Please see below for further information).

Must Be a Qualified Employee Of New York State And Have Had One Year Of Permanent Competitive Or 55-b/55-c Service As Follows

Promotional Qualifications: Must be a qualified employee of New York State and have had one year of permanent competitive or 55-b/55-c service as an office assistant, clerical, or keyboarding title allocated to Grade 6 or higher.

Qualifying titles are available at: https://www.cs.ny.gov/examannouncements/announcements/38687titles.cfm

Non-Competitive Qualifications: One year of clerical experience where most work time is spent performing mathematical operations, and/or clerical activities related to mathematical operations.

• For the duration of the NY HELPS Program, this title maybe filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.
  
  

At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to complete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

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