What are the responsibilities and job description for the Area Office Director (AOD) – 46201 position at New York State Department of Health?
Description
Duties Description
This incumbent will provide direct oversight of 3 upstate programmatic regions: Western, Central, and Capital District. In this capacity, the incumbent will provide direction to survey team leaders in each regional office and mid-level management to assist Division leadership. The incumbent will work with survey team leaders to schedule and meet mission-centric deliverables, liaise with the Central Office team on licensure, closure, complaint, and quality assurance issues; identify and implement concepts for improved efficiency; ensure staff have proper access to education necessary to grow; and communicate with industry stakeholders including patients, families, and medical professionals. The incumbent will participate in emergency preparedness and response activities as needed, and as a high-ranking regional office official participate in the administrator on duty activities when assigned which will avail exposure to high profile matters across all regional Department of Health programs that require off-hours responses. Finally, the incumbent will manage other duties as assigned to meet mission-critical tasks in a team-oriented atmosphere.
Qualifications
Minimum Qualifications
Permanent Transfer Candidates: Current NYS Department of Health employee with permanent or contingent-permanent, competitive status as an Area Office Director, M-3 OR a Current NYS employee with one year of permanent or contingent-permanent service in a title at or above Grade 27 or M-2, and eligible for transfer via Section 52.6 of the Civil Service Law.
Non-Competitive Promotion (NCP) Qualifications
If three or fewer NYS DOH promotional candidates respond to this posting, the agency may, at its discretion, nominate a qualified employee for non-competitive promotion under the provisions of Section 52.7 of the NYS Civil Service Law. Employees must have one year or more of permanent or contingent-permanent service as described above or two years or more as described. If certified by Civil Service, mandatory reemployment list candidates must be considered first for appointment to this title. Candidates being considered under this provision must not have either failed to pass, or failed to apply for (if qualified), the last holding of the Area Office Director examination.
Provisional Candidates: Current DOH employee with one (1) year or more of permanent or contingent-permanent competitive or 55 b/c service as: Associate Medical Care Administrator / Health Systems Specialist 4; Consultant Nurse (Community Nursing & Home Health Services) / Health Care Surveyor 4; Consultant Nurse (Hosp Nursing Services Admin) / Health Care Surveyor 4; Director of Adult Residential Care Regional Operations 1 / Health Program Administrator 3 Hospital Administrator Consultant / Health Program Administrator 4; Intermediate Care Facility/Mental Retardation Survey Coordinator / Health Systems Specialist 4 (Developmental Disabilities); Principal Ambulatory Care Program Analyst; Principal Medical Conduct Investigator / Investigative Specialist 3 Professional Conduct; Specialist in Adult Services 3 / Health Program Administrator 3; Specialist in Adult Services 3 (Social Services) / Health Program Administrator 3
Or two (2) years as: Associate Ambulatory Care Analyst; Associate Emergency Medical Care Representative / Health Program Administrator 1 Emergency Medical Care / Health Systems Specialist 3 Emergency Medical Care; Community Nursing Services Consultant (Home Health Services) / Health Care Surveyor 3 Nursing; Senior Public Health Social Work Consultant / Hospital Nursing Services Consultant / Health Care Surveyor 3 Nursing; Specialist in Adult Services 2 / Health Systems Specialist 3; Specialist in Adult Services 2 (Social Services) / Health Systems Specialist 3 / Health Systems Specialist 2 (Social Work); Supervising Medical Conduct Investigator / Investigative Specialist 2 Professional Conduct
Provisional appointees will be required to apply for and take the next Civil Service examination announced for this title and achieve a high enough score to be immediately appointable from the resulting eligible list, in order to maintain employment.
Preferred Qualifications: Superior interpersonal and strong leadership skills sufficient to manage an interdisciplinary team in a hybrid work environment. Strong problem solving and organizational skills with attention to details, ability to prioritize work, work independently and work under pressure for deadlines with competing priorities is essential. Excellent interview, observational, and writing skills, and an ability to translate collected information into legally defensible reports. Experience with the aged and aging population is key, especially in the provision of direct patient care as a human services or clinical professional, and an ability to appreciate how the aging process affects outcomes is paramount to the incumbent's success. Flexibility and dedication are fundamental to the team's ability to address the needs associated with surveillance.
Additional Comments
Federal Surveyor Minimum Quality Test certification is preferred or ability to complete within 1 year. This position may require travel to areas underserved by public transit.
$3,400 Downstate Adjustment Pay
We offer a work-life balance and a generous benefits package, worth 65% of salary, including:
The NYS Department of Health is committed to making New York a safer, healthier, and more equitable place to live. Understanding health equity, social determinants of health and health disparities is critical to accomplish our goal of eliminating health disparities. For more information on the NYS Department of Health’s Mission, Vision, Values and Strategic Plan, please visit: https://health.ny.gov/commissioner/index.htm
Duties Description
This incumbent will provide direct oversight of 3 upstate programmatic regions: Western, Central, and Capital District. In this capacity, the incumbent will provide direction to survey team leaders in each regional office and mid-level management to assist Division leadership. The incumbent will work with survey team leaders to schedule and meet mission-centric deliverables, liaise with the Central Office team on licensure, closure, complaint, and quality assurance issues; identify and implement concepts for improved efficiency; ensure staff have proper access to education necessary to grow; and communicate with industry stakeholders including patients, families, and medical professionals. The incumbent will participate in emergency preparedness and response activities as needed, and as a high-ranking regional office official participate in the administrator on duty activities when assigned which will avail exposure to high profile matters across all regional Department of Health programs that require off-hours responses. Finally, the incumbent will manage other duties as assigned to meet mission-critical tasks in a team-oriented atmosphere.
Qualifications
Minimum Qualifications
Permanent Transfer Candidates: Current NYS Department of Health employee with permanent or contingent-permanent, competitive status as an Area Office Director, M-3 OR a Current NYS employee with one year of permanent or contingent-permanent service in a title at or above Grade 27 or M-2, and eligible for transfer via Section 52.6 of the Civil Service Law.
Non-Competitive Promotion (NCP) Qualifications
If three or fewer NYS DOH promotional candidates respond to this posting, the agency may, at its discretion, nominate a qualified employee for non-competitive promotion under the provisions of Section 52.7 of the NYS Civil Service Law. Employees must have one year or more of permanent or contingent-permanent service as described above or two years or more as described. If certified by Civil Service, mandatory reemployment list candidates must be considered first for appointment to this title. Candidates being considered under this provision must not have either failed to pass, or failed to apply for (if qualified), the last holding of the Area Office Director examination.
Provisional Candidates: Current DOH employee with one (1) year or more of permanent or contingent-permanent competitive or 55 b/c service as: Associate Medical Care Administrator / Health Systems Specialist 4; Consultant Nurse (Community Nursing & Home Health Services) / Health Care Surveyor 4; Consultant Nurse (Hosp Nursing Services Admin) / Health Care Surveyor 4; Director of Adult Residential Care Regional Operations 1 / Health Program Administrator 3 Hospital Administrator Consultant / Health Program Administrator 4; Intermediate Care Facility/Mental Retardation Survey Coordinator / Health Systems Specialist 4 (Developmental Disabilities); Principal Ambulatory Care Program Analyst; Principal Medical Conduct Investigator / Investigative Specialist 3 Professional Conduct; Specialist in Adult Services 3 / Health Program Administrator 3; Specialist in Adult Services 3 (Social Services) / Health Program Administrator 3
Or two (2) years as: Associate Ambulatory Care Analyst; Associate Emergency Medical Care Representative / Health Program Administrator 1 Emergency Medical Care / Health Systems Specialist 3 Emergency Medical Care; Community Nursing Services Consultant (Home Health Services) / Health Care Surveyor 3 Nursing; Senior Public Health Social Work Consultant / Hospital Nursing Services Consultant / Health Care Surveyor 3 Nursing; Specialist in Adult Services 2 / Health Systems Specialist 3; Specialist in Adult Services 2 (Social Services) / Health Systems Specialist 3 / Health Systems Specialist 2 (Social Work); Supervising Medical Conduct Investigator / Investigative Specialist 2 Professional Conduct
Provisional appointees will be required to apply for and take the next Civil Service examination announced for this title and achieve a high enough score to be immediately appointable from the resulting eligible list, in order to maintain employment.
Preferred Qualifications: Superior interpersonal and strong leadership skills sufficient to manage an interdisciplinary team in a hybrid work environment. Strong problem solving and organizational skills with attention to details, ability to prioritize work, work independently and work under pressure for deadlines with competing priorities is essential. Excellent interview, observational, and writing skills, and an ability to translate collected information into legally defensible reports. Experience with the aged and aging population is key, especially in the provision of direct patient care as a human services or clinical professional, and an ability to appreciate how the aging process affects outcomes is paramount to the incumbent's success. Flexibility and dedication are fundamental to the team's ability to address the needs associated with surveillance.
Additional Comments
Federal Surveyor Minimum Quality Test certification is preferred or ability to complete within 1 year. This position may require travel to areas underserved by public transit.
$3,400 Downstate Adjustment Pay
We offer a work-life balance and a generous benefits package, worth 65% of salary, including:
- Holiday & Paid Time Off
- Public Service Loan Forgiveness (PSLF)
- Pension from New York State Employees’ Retirement System
- Shift & Geographic pay differentials
- Affordable Health Care options
- Family dental and vision benefits at no additional cost
- NYS Deferred Compensation plan
- Access to NY 529 and NY ABLE College Savings Programs, and U.S. Savings Bonds
- And many more...
The NYS Department of Health is committed to making New York a safer, healthier, and more equitable place to live. Understanding health equity, social determinants of health and health disparities is critical to accomplish our goal of eliminating health disparities. For more information on the NYS Department of Health’s Mission, Vision, Values and Strategic Plan, please visit: https://health.ny.gov/commissioner/index.htm
Salary : $111,925 - $141,439
