Business Systems Analyst 2 (NY HELPS) - 3480

Description

Duties Description

This position will be responsible for performing business systems analysis to define and develop requirements for new and existing information technology systems and business processes within Vital Records. The incumbent will be critical to the new systems infrastructure, for their knowledge and expertise to analyze, evaluate and recommend improvements as the bureau modernizes systems, and solutions, to support overall bureau strategies. The incumbent will also create and document system requirements, define scope and objectives, and create system specifications that drive system modernization, development and implementation.

Qualifications

Minimum Qualifications

Permanent Transfer: Current Department of Health (DOH) employee with one year or more of permanent or contingent-permanent, competitive service as a Business Systems Analyst 2 (G23); OR current NYS employee with one year or more of permanent or contingent-permanent, competitive service in a title eligible to transfer to a Business Systems Analyst 2 (G23) under Section 52.6, Section 70.1, or Section 70.4 of the Civil Service Law .

• Open Competitive: Either A. a bachelor's or higher degree AND three years of business analysis* experience where your primary duty was performing three of the five following activities: Using business analysis techniques to elicit requirements as the foundation for the solution to the organizations business needs (e.g., workshops, focus groups, interviews, observation, brainstorming, surveys/questionnaires, or JAD Sessions); Using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or product/service to fulfill the business requirements (e.g., Data Flow Diagram, Business Process Model, Root Cause Analysis, Fish Bone Diagram, Context Diagram, Business Process Flows, or Fit-Gap Analysis); Describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirements; this includes creating, updating, and maintaining documentation through the system development life cycle (e.g., Business Case, Use Case, Business Requirement Document [BRD], Fit-Gap Analysis, Impact and Feasibility Analysis, or Change Management Analysis); Validating requirements throughout the product/system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals; Verifying requirements throughout the product/system development life cycle (SDLC) to ensure they perform to the required specifications and are capable of achieving the design capabilities; this includes developing test plans/scenarios and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, and/or communicating with stakeholders.
  
  

Or B. a bachelor's or higher degree AND possession of a Level 2 International Institute of Business Analysis/Certification of Capability in Business Analysis (IIBA/CCBA) Certification** AND one year of business analysis* experience where your primary duty was performing three of the five activities listed above.

Or C. possession of a Level 3 International Institute of Business Analysis/Certified Business Analysis Professional (IIBA/CBAP) Certification.**

• For the purposes of the above open competitive qualifications, business analysis includes the following: the use of requirement elicitation techniques for improvement or automation of processes or functions; conducting research and documenting the current state of business process or function; participating in the implementation of system changes and enhancements; conducting system tests using test scenarios and documenting results; creating training, including procedure manuals for end users regarding new procedures and software; engaging in post implementation review and assessment; identifying, analyzing and resolving of issues inherent to existing systems; and acting as a liaison and interpreter between stakeholders and end users of the system.
• Information regarding IIBA certification can be found at: http://www.iiba.org/Certification/certificationlevels.aspx(External Link).
  
  

Examples of non-qualifying experience include but ARE NOT limited to: Conducting or overseeing operational audits or audits of internal controls to develop audit reports and make recommendations to management regarding policies, practices, procedures and resources; Responsibility limited to forms design and changes to forms; Business related operational responsibilities, including serving internal and external customers, using a business system in the performance of daily operational duties, managing staff with business responsibilities, etc; Information technology-related responsibilities such as hardware installation, network configuration, software administration and programming; Development of instructional materials and classroom training; Help desk duties including troubleshooting, resolving user issues, and providing customer service.

Preferred Qualifications: Demonstrated experience with business analysis standards as defined in Business Analysis Body of Knowledge (BABOK).

3-5 years of experience with system configuration, User Acceptance Testing, creating process flow diagrams, standard operating procedure creation. Excellent verbal and written communication skills.

Additional Comments

Permanent, competitive, full-time. Transfer candidates may be asked for SSN to verify title history and eligibility.

This position is part of the NYS HELPS program. No examination is required.

This position may require travel throughout New York State including overnights to areas not served by public transportation.

We offer a work-life balance and a generous benefits package, worth 65% of salary, including:

• Holiday & Paid Time Off
• Public Service Loan Forgiveness (PSLF)
• Pension from New York State Employees’ Retirement System
• Shift & Geographic pay differentials
• Affordable Health Care options
• Family dental and vision benefits at no additional cost
• NYS Deferred Compensation plan
• Access to NY 529 and NY ABLE College Savings Programs, and U.S. Savings Bonds
• And many more...