What are the responsibilities and job description for the Care Coordinator position at Newave Care?
This is not a remote position
Job Title : Care Coordinator, MA or CNA (Telemedicine Programs Specialist)
Location : Multiple Facilities (Travel Required)
Type : Full-time
Overview
The Care Coordinator is an essential role bridging telemedicine services and patient care for Skilled Nursing Facilities (SNFs). This position is designed to support programs like Remote Patient Monitoring (RPM), Chronic Care Management (CCM), Behavioral Health Integration (BHI), and Remote Therapeutic Monitoring (RTM). The Care Coordinator acts as the liaison between SNF patients, their families, and remote clinical teams, ensuring the seamless implementation and success of telemedicine programs.
Responsibilities
- Serve as the primary link between SNF patients and remote clinical teams, ensuring effective coordination for programs such as RPM, CCM, BHI, and RTM.
- Administer patient questionnaires, including the Geriatric Depression Scale, and support preparation for Annual Wellness Visits (AWVs) and Initial Preventive Visits (IPVs).
- Educate patients and families on telemedicine programs, assisting them in understanding the benefits and operation of these services.
- Set up and troubleshoot devices for telemedicine programs as needed.
- Regularly report patient updates, program outcomes, and concerns to back-office clinicians and the Regional Manager.
- Travel across multiple facilities to provide on-site support, ensuring all telemedicine program needs are met.
- Maintain accurate and timely patient records using PCC EMR.
- Collaborate with SNF staff and remote teams to ensure all programs run smoothly and effectively.
Qualifications
Ideal Candidate
The ideal candidate is compassionate and detail-oriented, with a strong passion for improving patient care in the geriatric population. They thrive in dynamic settings, leveraging their knowledge of telemedicine programs and technology to enhance healthcare delivery.
Work Environment and Benefits
To Apply :
Please submit your resume and certificate.
Newave Care is committed to fostering an inclusive and diverse workplace. We encourage applications from individuals of all backgrounds.