Student Success Administrative Assistant

General Function

The Student Success Administrative Assistant will support the integrated entity, WE CAN! Newaygo County and the Newaygo County Area Promise Zone as well as early college credit earning opportunities. The Student Success Administrative Assistant will positively impact college access and success opportunities by providing administrative support to the Administrator of Career and College Readiness and the post-secondary services team. The successful candidate will organize college access information, data, and resources in a helpful and efficient manner. The Student Success Administrative Assistant will also support the Early College Newaygo County (ECNC) program.

We seek a positive, empathetic, and detailed-oriented professional who embodies a service mindset as they help implement a broad range of meetings, events and projects. This service-centered professional will be responsible for maintaining accurate databases and records in order to support the existing strategies and systems in place. This successful candidate will be passionate about post-secondary opportunities and successful with fostering relationships with community members and students.

Position Qualifications

· Minimum of an Associate’s Degree, Bachelor’s degree preferred.

· Previous experience in an administrative support role preferred.

· Values the opportunities and benefits associated with the achievement of post-secondary credentials.

· A friendly and helpful demeanor when interacting with any guests, students, or staff. Cultural sensitivity to maintain relationships between diverse populations and multiple agencies across the county.

· Proactive and able to assume responsibility and take initiative; shall be self-sufficient and require minimal supervision or assistance to aid in job duties and must be able to manage multiple projects.

· Strong planning and organizational skills are required.

· Team-oriented professional who works well autonomously and able to collaborate effectively in a team; shall exhibit the ability to provide excellent customer service.

· Able to use technology, including Microsoft Office and social media platforms to enhance the advancement of all entities. Prior Canva experience is beneficial.

· Must possess and operate in a growth mindset.

Other Qualifications

· Solid organizational and planning skills.

· Strong verbal and written communication skills.

· Able to work as a member of a team and contribute to the agency vision and goals.

· Able to demonstrate confidentiality in all matters.

· Positive leadership skills.

· Must complete and pass required criminal history check.

Essential Duties

Essential duties shall include but not be limited to providing administrative support and aiding the efforts of WE CAN! Newaygo County, Newaygo County Area Promise Zone, and early college earning opportunities:

· Help to coordinate the ECNC student registration process and support interview needs for new students.

· Procure supplies and materials necessary for organizing and facilitating events and meetings.

· Serve as the liaison for MEMCA Certification for Early College students (acquire accurate information, monitor and maintain documentation, provide local districts with the necessary information for students to legally acquire certification).

· Methodically maintain and proactively communicate a calendar of outreach activities, including community events, workshops, appearances and other communication opportunities for the team(s) to reference. Coordinate services with post-secondary personnel to support student access and success, as needed.

· Value and provide ongoing communication with supervisor, high school administrators and staff, students and families, and post-secondary personnel.

· Schedule and help manage the logistical needs of student and team meetings, and career and college access events.

· Update and assist in producing marketing materials including but not limited to brochures, newsletters, promotional materials, and press releases.

· Assist with the mobilization of funds including but not limited to supporting grant applications and evaluations, fundraising campaigns, and preparing acknowledgement letters to donors.

· Assist with data collection and analysis. Create and maintain reports regarding activities and outcomes related to the shared goals, objectives, and metrics for WE CAN! Newaygo County, the Newaygo County Area Promise Zone, and the Early College Newaygo County program.

· Perform clerical functions (e.g. databases, reports, requisitions, Board agendas, Board minutes, etc.).

Relationships and Commitment

The Student Success Administrative Assistant shall be directly accountable to the Administrator of Career and College Readiness and shall demonstrate commitment to the mission of the Newaygo County RESA through:

· Adherence to and enforcement of agency policies and administrative regulations.

· Performance resulting in quality outcomes.

· Performance resulting in internal and external consumer satisfaction.

· Continuous personal and professional improvement and development.

· Positive interpersonal relationships with colleagues and consumers.

· Continuously improving performance through internal and external evaluation.

· Exhibiting the mental/physical ability and stamina to meet essential duties of the position.

· Supporting the agency and department in the Continuous Improvement Plan, including all guiding principles, strategic directions, and service expectations.

· Acting as a resource, if needed, to employees, students, and the public visiting the NC RESA.

· Possessing knowledge of NC RESA’s organization, mission, and philosophy.

Other Required Skills

· Able to communicate effectively (language skills)

· Able to work with mathematical concepts (mathematical skills)

· Able to define problems, collect data, establish facts, and draw valid conclusions (reasoning skills)

· Physically able to successfully perform the essential functions of the job (physical demands); reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

· general office setting, the noise level in this position varies

Terms of Employment

· Hourly/at-will employee (exempt)

· Number of hours/day and weeks/year to be determined

· Position covered under administrative regulations

The information contained in this job description is for compliance with the American with Disabilities Act (A.D.A.) and is not an exhaustive list of the duties performed for this position. Additional duties are performed by the individual currently holding this position and additional duties may be assigned. It is the policy of Newaygo County RESA that no person shall, on the basis of race, color, religion, national origin, gender, age, height, weight, marital status or other trait or characteristic protected by federal or state employment discrimination statutes, be excluded from participation in, be denied the benefits of, or be subject to discrimination during programs, activities, and employment.

NC RESA reserves the right to alter/amend this job description at any time.

Job Type: Full-time

Pay: $22.16 - $27.69 per hour

Expected hours: 20 – 25 per week

Benefits:

• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

Education:

• Associate (Required)

Work Location: In person

Salary : $22 - $28