Solutions Architect

The ideal candidate will be responsible to help design & deliver technical solutions for Network, Cloud, and security. This role has primary accountability for the delivery of Network engineering, Cloud Architecture and security including project delivery, system enhancement and production support in alignment with client policies and procedures 

Responsibilities

• Utilize technical knowledge to identify flaws and weaknesses in the systems, networks and applications and adjust designs based on new threat and attack information as acquired.
• Work closely with the Infrastructure and Application teams to conduct security reviews, vulnerability assessments and remediation and other cybersecurity initiatives.
• Support the delivery of Next Generation WAN/LAN architecture across the enterprise. 
• Configure, implement, document, and manage security tools including Network Security, Cloud Security, End-Point Security, SIEM, DLP, Email, security awareness and training.
• Support the automated and manual vulnerability assessment and penetration testing and work with various teams on remediation.
• Work closely with SOC/NOC Operation Center to ensure key performance indicators are met and threats/vulnerabilities are mitigated. This includes Security Incident & Event Management as well as daily threat analysis.
• Assist in network hardening guidelines and assessments for gaps.
• Install and configure Network and Security equipment.
• Monitoring computer systems to improve network performance for all systems.
• Troubleshooting, resolving, and communicating networking issues to other employees and management.
• Assist in implementing disaster recovery procedures and test plans.
• Troubleshooting, diagnosing, and resolving hardware, software, and other network and system problems.
• Replacing faulty network hardware components when required.
• Provide system support and maintenance in alignment with standards and process set within the Network and Cybersecurity Service Delivery model, West policies and procedures, and Regulatory requirements.
• Assist in creating and maintaining system lifecycle documents in accordance with West policies and procedures, including creation and maintenance of Policies, SOPs, and SOIs.
• Work within and participates in the Change Control process.
• Conform with and abide by all regulations, policies, work procedures, instruction, and all safety rules.
• Exhibit regular, reliable, punctual, and predictable attendance.

Qualifications

• Bachelor’s degree, Diploma or equivalent experience
• 11-15 years of Relevant experience 

Skills and Abilities

• Expertise across a variety of security products including firewalls, URL filtering, information security and virus protection.
• Deep expertise, understanding and knowledge of Infrastructure Network and Security – SD WAN, Routing and Switching, Firewalls, Load Balancers, Cloud Networking and Cyber Security.
• The commercial acumen to provide cost-effective security solutions.
• An enthusiasm for staying up to date with the very latest updates about security threats and solutions.
• Outstanding communication skills that go beyond “tech talk” – the ability to translate complex IT matters to those without an IT background
• Strong time management and organizational skills
• Previous exposure to Linux and/or Windows Operating Systems, coding languages, and/or Network
• Good knowledge of networking, switches, routers, TCP/IP, WAN, LAN, SIP, etc.
• Understanding and experience in Microsoft Azure Express Route, VNET and other software defined network objects in Azure.
• Experience working with Cisco Networking equipment, Fortinet SD-WAN, Zscaler Cloud proxy, Cisco Identity Service Engine (ISE), SIEM and Endpoint Detection and Response (Cisco AMP).
• Understanding of security tools and mechanisms (IDS/IPS, antivirus, anti-malware, authentication mechanisms, DNS, IPAM, PKI, encryption, etc.)
• Ability to work in a virtual environment in a global organization and to effectively prioritize and execute tasks in a high-pressure environment.
• Ability to manage multiple priorities with high flexibility and rapid response time.
• Ability to work autonomously in a fast-paced & complex environment with a self-motivated work ethic; utilize sound judgment with an ability to manage multiple priorities with a sense of urgency.
• Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
• Proficient English language skills
• Willingness to global travel
• Able to always comply with the company’s safety policy.
• Ability to develop and follow all relevant SOPs as per Company policies.