What are the responsibilities and job description for the Client Support Specialist for Green Bay Interim Housing Site position at Newcap, Inc.?
Job Title
At Newcap, Inc., our mission is to empower individuals to overcome poverty and achieve economic security. As a private nonprofit Community Action Agency, we work to create thriving communities where everyone has the opportunity to live with dignity and hope.
Join our team and make a meaningful impact—together, we’re helping transform lives!
We are seeking a Client Support Specialist to assist our interim housing clients with their daily activities while providing guidance through the Whole Family Approach.
What You’ll Do
- Oversee day-to-day operations of interim housing facilities.
- Manage and contact clients from the interim housing vacancy waitlist.
- Collaborate with internal teams and funders to ensure positive client outcomes.
What You Need
Required
- Experience working with low-income individuals.
- Background in direct care and support services.
- Experience providing resources to individuals and families.
- Ability to make independent decisions based on funder and agency requirements.
- Valid driver’s license.
Preferred
- Experience with family care and support.
Competencies We Expect
Problem-Solving – Ability to identify challenges and implement solutions effectively.
Attention to Detail – Organizational skills to thoroughly complete tasks.
Proactivity – Willingness to take initiative and find solutions.
Process Improvement – Drive to enhance service delivery.
Strong Communication – Ability to communicate effectively across all levels.
Accountability – Taking ownership of actions and outcomes.
Critical Thinking – Using logic to make impactful decisions.
Flexibility – Ability to adapt to changing work environments.
Why Join Newcap?
When you join Newcap, you’re not just starting a job—you’re becoming part of a mission-driven team that helps families and communities thrive.
We Provide
Stability: Full-time, year-round employment with a flexible workweek.
Generous time off: Over 4 weeks of paid time off, plus .
Comprehensive benefits: Medical, dental, and vision coverage for you and your family.
Retirement savings: 403b plan with company match and immediate vesting.
Employee wellness programs: Including disability coverage, health lifestyle savings, and more.
Professional development: Ongoing training opportunities and career advancement support.
Ready To Make an Impact?
Apply now and be part of a team dedicated to transforming lives and building resilient communities!
Job Type: Full-time
Pay: $16.00 - $17.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- 10 hour shift
- Evening shift
- Holidays
- Night shift
- Weekends as needed
Work Location: In person
Salary : $16 - $17
