Demo

IT Desktop Support Professional

Newcastle Associates, Inc
Des Moines, IA Full Time
POSTED ON 3/4/2025
AVAILABLE BEFORE 5/27/2025

Job Description

Job Description

We are helping a dynamic company build-out their technology team by finding great candidates for an IT / Desktop professional position.

You'll be helping internal staff leverage technology to perform their jobs by responding through the IT support desk issues and service requests.  You will work with users on software, hardware, or networking issues via remote tools or face-to-face.  Other responsibilities include

  • configuring and deploying computers and other hardware for new employees or replacing outdated equipment.   You will also maintain up-to-date user directories for users of various network applications.

This is an ideal opportunity for a career minded, positive individual with a technical aptitude and great people skills.

To be successful you should have 3 years of professional experience in desktop / IT support.

  • Proficiency in Microsoft desktop, O365, macOS and ticketing software
  • Experience supporting printers and peripheral devices
  • Experience in resolving network issues
  • Excellent customer skills
  • A desire to help people use to technology
  • If this sounds like you, we'd love to hear from you

    Company Description

    We are building a high performance IT team for the leading company that helps bring positive product messaging to people. This team is highly collaborative, focused and mutually supportive of each others achievements.

    Company Description

    We are building a high performance IT team for the leading company that helps bring positive product messaging to people. This team is highly collaborative, focused and mutually supportive of each others achievements.

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a IT Desktop Support Professional?

    Sign up to receive alerts about other jobs on the IT Desktop Support Professional career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $54,256 - $67,602
    Income Estimation: 
    $62,988 - $78,225
    Income Estimation: 
    $54,256 - $67,602
    Income Estimation: 
    $62,988 - $78,225
    Income Estimation: 
    $62,988 - $78,225
    Income Estimation: 
    $70,114 - $86,563
    Income Estimation: 
    $109,702 - $143,233
    Income Estimation: 
    $150,767 - $193,289
    Income Estimation: 
    $45,792 - $56,381
    Income Estimation: 
    $54,256 - $67,602
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Not the job you're looking for? Here are some other IT Desktop Support Professional jobs in the Des Moines, IA area that may be a better fit.

    Desktop Support Analyst

    American IT Staff, Des Moines, IA

    Help Desk or Desktop Support-Onsite

    BURGEON IT SERVICES LLC, Des Moines, IA

    AI Assistant is available now!

    Feel free to start your new journey!