Job Description

We are looking for a highly motivated Loan Disbursment Specialist to join our team. As a Loan Disbursment Specialist, you will be responsible for supporting our disbursement operations by disbursing closed loans and utilizing software and financial institution programs.

Key Responsibilities:

• File Preparation: Prepare and disburse assigned files by printing invoices, creating shipping labels, printing checks, and creating outbound wires.
• Transaction Verification: Verify and post detail of business transactions including incoming wire amounts, outgoing wire amounts, payee, and amounts for the disbursement checks to the ledgers & system of record.
• Inquiry Response: Research and respond to inquiries from lenders, borrowers, or other disbursement recipients related to the transaction.
• Customer Service: Provide customer service support to both Lenders and Borrowers including processing replacement checks, updating disbursement ledgers, check image retrievals, stop payments, wire confirmations.
• Reconciliation Item Research: Research and provide supporting information to accounting for reconciliation items.
• NDI Support Coordination: Coordinate and work with NDI support team.