Assistant Account Manager - Marketplace

Purpose of Job

Newegg is seeking a motivated and detail-oriented Assistant Account Manager to support the daily operations and growth of seller accounts on the Newegg Marketplace platform. This role is ideal for candidates who are passionate about e-commerce and want to build a career in marketplace operations, account management, or digital merchandising.

You will work closely with Account Managers and cross-functional teams to assist in the coordination of promotions, seller onboarding, and product performance analysis

Job Description

• Support Account Managers in managing and growing seller accounts on Newegg Marketplace.
• Assist with the onboarding process for new sellers, including setting up stores and product listings.
• Help coordinate promotional campaigns and merchandising activities across categories.
• Collaborate with internal teams such as marketing, content, and operations to support seller needs.
• Monitor seller performance metrics and assist in preparing performance reports.
• Conduct basic market research and gather competitor insights to support strategic planning.
• Ensure accurate and timely updates of seller content and pricing on the platform.
• Help track marketing funds (e.g., MDF/Co-op) usage under the guidance of senior team members.
• Maintain strong communication with sellers to address questions and provide timely support.
• Perform administrative tasks to ensure smooth execution of marketplace initiatives.
• Other duties as assigned.
  
  

Job Requirements

• Bachelor’s degree in Marketing, Business, E-commerce, or a related field OR 1-2 years of relevant experience in an e-commerce, merchandising, or digital sales support role.
• Understanding of online retail platforms and marketplace ecosystems is a plus.
• Strong written and verbal communication skills.
• Highly detail-oriented, organized, and able to multitask in a fast-paced environment.
• Strong interpersonal skills and a customer-first mindset.
• Basic analytical skills; able to interpret data and identify trends.
• Proficient in Microsoft Excel, PowerPoint, and other productivity tools.
  
  

Essential Mental & Physical Function

Mental Functions: Decisions may affect a work unit or area within a department. May contribute to business and operational decisions that affect the department. This position performs a variety of routine duties within established policies and procedures or by referral to supervisor's guidelines.

Physical Functions: Sitting required 90% of the time. Walking and standing required 5% of the time respectively. No heavy lifting required. Constant keyboarding and telephone usage.

Supervisor Responsibilities

N/A

Language Skills

Must be comfortable reading, writing, and communicating in English

Work Environment

Office cubicle environment with minimal exposure to the environment or health hazards.

Travel Requirements

10% national travel to meet vendors by car or by plane