Head of Global Program Management Office

Job Description

Building your career? Build it better at Newmark. Join us and help change the world of real estate.

Are you a seasoned product expert? Are you looking to create better experiences for our customers? If you want to expand your professional goals at Newmark, this is the role for you. Join us as our newest Head of Global Program Management and continue to Love Your Career at Newmark.

Representing the needs to tenants and building owners is the cornerstone of our customer product experience. A frustrating experience can make or break even the best experience with a product. That’s why we’re looking for a Head of Global Program Management who will dig into the details and help define and deliver a world-class product experience for our customer base that grows the scale, effectiveness, and success of our business.

What You’ll Do

• At least 9 years of Program management experience
• At least 7 years of People Management experience
• Provide strategic program leadership and drive program alignment in a matrixed, highly complex regulated environment
• Partner cross-functionally with clients, customer and partner groups to provide strategic and tactical thought leadership to effectively delivery against program commitments
• Direct the development of new project initiatives and ongoing projects within an assigned geographic region or specific account.
• Collaborate closely with the National Director or Account Director on staffing, project forecasting, and client relationship management.
• Prepare and present detailed project reports, illustrating conclusions and recommendations.
• Facilitate meetings with project owners and team members to address and resolve issues during project design and development stages.
• Oversee the selection and coordination of interior architects and other professional services, advising the client on final recommendations.
• Evaluate project sites and facilities in relation to program requirements and ensure the resolution of related issues through to project completion.
• Understand the organization’s strategy and vision, lead the team to drive and track goals and priorities.
• Proactively tackle and independently lead the risk mitigation to solve issues through problem solving, collaboration, and escalation
• Clearly communicate and articulate the tasks that need to be completed and risks that are being mitigated and enable accountability.
• Spearhead large, scaled Program Management/Governance
• Design, develop, and manage milestone plans in a complex dynamic environment, revising needs to meet changing requirements
• Ensure the initiative is delivered on time and on budget within a challenging environment while simultaneously managing effective organizational change
• Communicate program requirements across the organization, to both internal and external stakeholders as needed
• Work with cross functional teams and influence others to work toward common goal, regardless of resource and time constraints
• Report out on program status, risks, issues and decisions to a wide variety of constituents across the company; flags critical risks and/or concerns to Risk Management and Business Leadership
• Develop scaled self-service methods of understanding program objective, status, and risks for the broader team and organization
• Set goals and objectives with clear timelines for supervised organizational units, selecting and delegating to subordinates as approved by senior management.
• Train, develop, motivate, and discipline team members as necessary, ensuring performance goals are met, and comply with governmental laws and regulations.
• Maintain the portfolio Capital Expenditure (CapEx) plan and assist in developing a forward-looking real estate outlook.
• Schedule and manage internal, external, and client resources across the portfolio
  
  

Nice to haves

• Global CRE Project Management leadership experience
• Proven ability to manage multiple projects and priorities in a dynamic, fast-paced environment
• Familiarity with real estate, construction, or facilities management industries is preferred.
• Demonstrated success coaching and leading a team(s) in a rapidly growing and iterative culture.
• You have owned product strategy for complex commercial products. You have experience identifying and managing risks associated with products you own.
• Master’s Degree or MBA
• 10 years of program management experience
• 10 years of people leadership experience
• Project Management Professional (PMP), Lean, Agile or Six Sigma certification
• 5 years of project management experience leading cross functional programs in risk
• 3 years of experience working in the financial services industry
  
  

Salary: $212,000 - $292,000 annually

The expected base salary for this position ranges from $212,000 to $292,000 annually. The actual base salary will be determined on an individualized basis taking into account a wide range of factors including, but not limited to, relevant skills, experience, education, and, where applicable, licenses or certifications held. In addition to base salary and a competitive benefits package, this position may be eligible for additional types of compensation including discretionary bonuses and other short- and long-term incentives (e.g., deferred cash, equity, etc.).

Working Conditions: Normal working conditions with the absence of disagreeable elements.

Note: The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.

Newmark is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.