Night Audit / Front Desk

Holiday Inn Beaufort

Location: 2225 Boundary St, Beaufort, SC, 29902

We are seeking a Night Audit / Front Desk staff member to join our team at the Holiday Inn Beaufort. The ideal candidate will have excellent communication and customer service skills, as well as the ability to work independently and as part of a team.

Responsibilities:

• Check guests in and out of the hotel
• Answer phone calls and respond to guest inquiries
• Handle guest complaints and resolve issues in a timely manner
• Perform night audit duties, including balancing accounts and preparing reports
• Maintain accurate records of room availability and guest accounts
• Assist with other duties as assigned by management

Requirements:

• High school diploma or equivalent
• Prior experience in a hotel front desk or night audit role preferred
• Excellent communication and customer service skills
• Ability to work independently and as part of a team
• Strong attention to detail and organizational skills
• Proficient in Microsoft Office and hotel management software
• Ability to work flexible hours, including nights, weekends, and holidays