What are the responsibilities and job description for the Remote Online Help Assistant (Entry Level - Work From Home) at Newport Restaurant Group position at Newport Restaurant Group?
Job Description
Job Description
Newport Restaurant Group is a premier hospitality company known for its commitment to exceptional dining experiences and outstanding customer service. With a portfolio of diverse restaurants, we emphasize fresh, local ingredients and a passion for culinary excellence. Our team is dedicated to creating memorable moments for our guests while fostering a supportive and collaborative work environment. As we continue to expand our reach and enhance our services, we are looking for motivated individuals to join our remote support team.
Position : Remote Online Help Assistant (Entry Level)
Location : Remote (Work From Home)
Responsibilities :
- Provide friendly and efficient online support to customers through various communication channels, including email, chat, and social media.
- Assist customers with inquiries related to menu items, reservations, and special events.
- Resolve customer issues promptly and accurately, ensuring a positive experience.
- Maintain up-to-date knowledge of Newport Restaurant Group’s offerings, promotions, and policies.
- Collaborate with team members to improve service processes and customer satisfaction.
- Document customer interactions and feedback to help improve service quality and operational efficiency.
- Participate in training sessions to enhance skills and knowledge about the company and its services.
- Support administrative functions as needed, including data entry and report generation.
Requirements :
Benefits :
If you are passionate about customer service and eager to be part of a dynamic team, we encourage you to apply for the Remote Online Help Assistant position at Newport Restaurant Group. Please submit your resume and a brief cover letter outlining your interest and relevant experience.
Join us in creating exceptional dining experiences for our guests, and be part of a team that values your contributions and growth!
Available shifts and compensation : We have available shifts all days of the week. Compensation is $45.00 - $60.00 / hour.
About Newport Restaurant Group : Newport Restaurant Group is looking for an individual to join our team. Our ideal candidate is self-driven, motivated and trustworthy. Learn more about us at https : / / www.newportrestaurantgroup.com / .
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Salary : $45 - $60
