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Practice Operations Improvement Specialist - Midtown

NewYork-Presbyterian Hospital
New York, NY Full Time
POSTED ON 4/7/2025
AVAILABLE BEFORE 5/6/2025
Discover Where Amazing Works

NewYork-Presbyterian is one of the nation’s most comprehensive academic health care delivery systems, dedicated to providing the highest quality, most compassionate care to patients in the New York metropolitan area and throughout the globe. In collaboration with two renowned medical schools, Weill Cornell Medicine and Columbia University College of Physicians & Surgeons, NewYork-Presbyterian is consistently recognized as a leader in medical education, ground-breaking research and innovative, patient-centered clinical care.

Practice Operations Improvement Specialist - Full Time - Days - Midtown

The Practice Operations Improvement Specialist serves as a leadership change agent to develop improvement strategies and facilitate complex process optimization projects as assigned to achieve measurable and beneficial impacts to the Enterprise strategic priorities. Collaborates with a diverse range of clinical and administrative personnel and executive leadership to design, implement and evaluate improvement initiatives. Contributes to the execution of the department vision and strategies by identifying and executing improvement opportunities.

This position is based out of our corporate office in Midtown Manhattan. Hybid work schedule available. On-site presence required; therefore, should live within a commutable distance. No relocation assistance available.

Preferred Criteria

  • Master's Degree
  • Lean Six Sigma Greenbelt, Blackbelt, or other Continuous Quality Improvement Certification
  • 3 years in practice or contact center operations preferably in a healthcare setting
  • Knowledge of CRM implementation

Required Criteria

  • Bachelor's Degree
  • 3 years of experience in process and system improvement preferably in a healthcare setting
  • Knowledge of desktop computer application and clinical database concepts
  • Self-motivated individual with excellent team building abilities

Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, diversity, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today.

Please note that all roles require on-site presence (variable by role). Therefore, all employees should live within a commutable distance to NYP.

NYP will not reimburse for travel expenses.

__________________

  • 2024 “Great Place To Work Certified”
  • 2024 “America’s Best Large Employers” – Forbes
  • 2024 “Best Places to Work in IT” – Computerworld
  • 2023 “Best Employers for Women” – Forbes
  • 2023 “Workplace Well-being Platinum Winner” – Aetna
  • 2023 “America’s Best-In-State Employers” – Forbes
  • “Silver HCM Excellence Award for Learning & Development” – Brandon Hall Group

NewYork-Presbyterian Hospital is an equal opportunity employer.

Salary Range

$85,500-$98,000/Annual

It all begins with you. Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure. Then we add our amazing benefits, countless opportunities for personal and professional growth and a dynamic environment that embraces every person. Join our team and discover where amazing works.

Salary : $85,500 - $98,000

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