What are the responsibilities and job description for the Patient Coordinator – Global Patient Services – Arabic Speaking position at NewYork-Presbyterian?
Location
New York, New YorkShift:
Day (United States of America)Description:
Patient Coordinator – Global Patient Services – Arabic Speaking
Each year, thousands of patients from all over the world travel to NewYork Presbyterian-New York's #1 ranked hospital. Renowned physicians, leading-edge technology and ground-breaking procedures make us a destination center for care. Global Services has a team of dedicated professionals who make our patients feel at home while they are far from home. Our global presence is growing, and we are seeking a dynamic team member to provide high quality patient care.
In this position, you will serve as a resource to our global services patients and their families/guests for personalized assistance and orientation. This includes coordination of the entire referral process from initial inquiry, receipt of medical records, determination of services needed, coordinating services delivered, and following-up as necessary after services are completed, including after the patient has returned home. Interact closely with the faculty physicians of Cornell and Columbia medical schools along with hospital physicians. Serve as a liaison to embassies in order to ensure all financial information is provided to financial counselors in the department.
This is a full time, day shift position.
Preferred Criteria
- Bachelor's Degree in Business Administration/Marketing or Healthcare
- Bridging the Gap course certification
- Fluency in Spanish
Required Criteria
- 3-5 years’ experience in patient services environment within a medical center, physician's office or related healthcare setting
- Communication and presentation skills to effectively interact in a cross-cultural settling
- Proficiency with Windows-based software
Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, diversity, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today.
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- #1 in New York, "America's Best Hospitals 2021-2022." - U.S.News & World Report
- 2021 "Employees' Choice Awards: Best Places to Work" - Glassdoor
- 2021 " Best Workplaces in Health Care & Biopharma" - Fortune
- 2020 "America's Best Employers in New York State" - Forbes
- 2020 "Working Mother 100 Best Companies" - Working Mother
- 2020 "Best Companies for Multicultural Women" - Working Mother
- 2020 "Best Workplace for Men in Nursing" - American Association for Men in Nursing
Discover why we're #1 in New York and a best employer at: nyp.org/careers
NewYork-Presbyterian Hospital is an equal opportunity employer.
