What are the responsibilities and job description for the Cell Phone Repair Technician position at Nexrise Commerce?
About us: Device Giant is a leading electronics recycling company based in the United States. We specialize in refurbishing smartphones, tablets, and other electronics, reducing the carbon footprint and giving devices a second life. We offer cell phones at competitive prices, ensuring all devices are fully tested and ready for use. Our customer-centric approach focuses on providing the best service and satisfaction to our valued customers. Device Giant: Your one-stop shop for all your cell phone needs.
Job Description: As a Cellular Repair Technician, you will be responsible for diagnosing and repairing a range of devices including Android and Apple phones, tablets, and watches. This role requires technical expertise, precision, and a passion for technology.
Key Responsibilities:
- Diagnose and repair Android and Apple phones, tablets, and watches.
- Perform detailed assessments to identify hardware and software issues.
- Execute repairs such as screen replacement, battery replacement, and circuitry fixes.
- Provide excellent customer service, explaining technical issues and repair processes in understandable terms.
- Manage inventory of parts and tools required for repairs.
- Stay updated with the latest technology trends and repair techniques.
Qualifications:
- Proven experience in repairing Android and Apple devices.
- Strong understanding of electronic device hardware and software.
- Excellent problem-solving and analytical skills.
- Ability to work with delicate components and perform precise repairs.
- Strong communication skills for effective customer interactions.
- A team player who can work collaboratively.