What are the responsibilities and job description for the Housekeeper- Luxury Hotel Downtown Norfolk position at Next Generation Recruitment and Staffing Agency?
We are hiring dedicated Housekeepers to join the team at a premier waterfront hotel in downtown Norfolk, VA. With stunning views of the Elizabeth River, this property offers guests an exceptional stay with upscale accommodations, a full-service restaurant, and state-of-the-art event spaces. Located steps away from the city’s vibrant attractions—including Waterside District, Nauticus, and Town Point Park—this is your chance to work in a dynamic, high-energy environment that values excellence and guest satisfaction.
Responsibilities:
- Clean and maintain guest rooms and public areas to meet the hotel’s high cleanliness and presentation standards
- Replace linens, towels, and amenities to ensure rooms are fully stocked and guest-ready
- Dust, vacuum, sanitize, and tidy all assigned spaces, paying close attention to detail
- Respond promptly to guest requests, delivering exceptional service that enhances their stay
- Report any maintenance issues, lost-and-found items, or room status updates to supervisors
- Keep housekeeping carts organized and well-stocked for daily efficiency
- Adhere to all health and safety protocols, including proper handling of cleaning equipment and chemicals
- Assist team members in maintaining cleanliness in shared and public areas
Qualifications:
- High school diploma or equivalent preferred
- Previous housekeeping or cleaning experience is a plus but not required; training will be provided
- Strong attention to detail and a commitment to maintaining high cleanliness standards
- Ability to work independently while managing time effectively to meet deadlines
- Positive attitude and dedication to creating a comfortable and welcoming guest experience
- Flexible availability, including weekends and holidays
- Physical ability to lift light to moderate loads, bend, and stand for extended periods.
Why Join Us?
Become a part of a dedicated team in a vibrant, waterfront property that values your contributions. Your work will directly impact the guest experience, helping to create a welcoming environment for visitors exploring Norfolk’s rich history and dynamic culture.
