What are the responsibilities and job description for the Danish Responsible Gaming Analyst for iGaming company in Malta position at Next Job Abroad?
Our client is looking for a passionate and dedicated Danishspeaking Responsible Gaming Analyst to join their team in Malta. Your contribution to the company is to maintain the topclass standards of their responsible gaming practices.
Tasks
Analyse reports to identify potential addictive behaviour contact players who are at risk and provide support according to internal policies and procedures in relation to additional checks selfexclusion and blocking of accounts.
Monitor escalated player registrations to prevent and avoid underage gambling
Monitor escalated selfexcluded players to assess risk and refund eligible players
Monitor and review followup case report on a daily weekly and monthly basis
Escalate complex cases with recommendations to senior management to ensure player protection is safeguarded
Recommend changes and / or amendments to Responsible Gaming operational activities and processes
Work closely with the Responsible Gaming Management to instil a culture of Responsible Gaming through promoting awareness and delivering training as required
Requirements
Native or fluent Danish speaker with English fluency
Genuine interest in the psychology of addiction regulatory and compliance knowledge
Ability to listen effectively and understand others empathy
Willingness to learn and improve
Positive mindset and a flexible approach
A good team player
Analytical thinking with excellent attention to detail
Ability and will to work in a fastpaced dynamic environment
Benefits
Private health insurance
Free breakfast and lunch
Wellness allowance
Birthday leave
Company and Team building events
Relocation package to Malta including flight and 2 weeks of accommodation
Key Skills
Anti Money Laundering,Access Control,Content Development,Flex,AC Maintenance,Application Programming
Employment Type : Full Time
Experience : years
Vacancy : 1
Yearly Salary Salary : EUR 28000 - 28000