What are the responsibilities and job description for the Customer Relations Associate position at Next Step Acquisitions, Inc.?
Next Step Acquisitions is looking to employ a detail-oriented Customer Relations Associate. Our company is responsible for developing and sustaining long-lasting relationships between our clients and their consumers; therefore the Account Manager Trainee should have strong interpersonal and communication skills.
Primary duties include interacting with customers face to face to handle complaints, processing orders, and providing information about our clients' products and services. The Customer Relations Associate will also attend daily meetings to further product knowledge and to strengthen personal development to improve clientele knowledge and understanding.
Duties:
- Greet customers, answer questions, and provide outstanding customer service.
- Act as the liaison between our clients and their consumers to promote a positive buying experience.
- Maintain knowledge in regards to technology, devices, and plans.
- Introduce promotions and opportunities to customers.
- Deal with client requests and troubleshoot problems.
- Contribute to a team effort by accomplishing related results as needed.
- Establish new accounts for our clients while maintaining and servicing existing accounts.
Requirements:
- High school diploma or equivalent
- Professional appearance
- Ability to multi-task and work independently
- Punctuality and consistent work attendance
- Basic technical competence
- Adaptable in a fast-paced environment
Join us as we cultivate the next generation of leaders! If you are ready to take your career to the next level through hands-on experience and professional growth, we encourage you to apply for this exciting opportunity as a Customer Relations Associate.
Job Type: Full-time
Pay: $16.35 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- Flexible schedule
Shift:
- 8 hour shift
- Day shift
Application Question(s):
- Please provide a good email address.
Ability to Commute:
- Bridgeport, CT 06605 (Preferred)
Ability to Relocate:
- Bridgeport, CT 06605: Relocate before starting work (Preferred)
Willingness to travel:
- 25% (Required)
Work Location: In person
Salary : $16 - $20