What are the responsibilities and job description for the Medical Assistant/Front Desk/ Receptionist position at Next Step Psychiatric Care & Wellness?
Job Summary
We are seeking a detail-oriented and compassionate Medical Receptionist to join our healthcare team. The ideal candidate will be responsible for managing front desk operations, ensuring a welcoming environment for patients, and providing essential administrative support within a busy medical practice. This role requires excellent communication skills and the ability to handle various administrative tasks efficiently while maintaining patient confidentiality.
Responsibilities
- Greet patients warmly and assist them with check-in and check-out procedures.
- Check vital signs and UDS as needed ( Training can be provided)
- Schedule appointments and manage the calendar for multiple providers.
- Collect patient information and verify insurance details.
- Maintain accurate patient records and ensure compliance with HIPAA regulations.
- Answer phone calls promptly, addressing inquiries or directing calls to appropriate staff.
- Verify and check medical billing with our billing team.
- Assist in coordinating referrals to specialists or other healthcare services as needed.
- Maintain a clean and organized reception area to enhance the patient experience.
Skills
- Proficient in medical administrative support with experience in healthcare settings preferred.
- Familiarity with electronic health record (EHR) systems and scheduling software ( Training will be provided).
- Basic life support certification is a plus.
- Strong organizational skills with attention to detail in managing patient records and appointment schedules.
- Excellent interpersonal skills to communicate effectively with patients, families, and healthcare professionals.
- Ability to work in a fast-paced environment while maintaining professionalism under pressure.
Join our dedicated team of healthcare professionals committed to providing exceptional patient care. We look forward to welcoming an enthusiastic Medical Receptionist who shares our passion for health and wellness.
Job Types: Part-time, PRN, Per diem
Pay: $10.00 - $15.00 per hour
Expected hours: 8 – 20 per week
Medical Specialty:
- Psychiatry
Schedule:
- Day shift
- Monday to Friday
- Rotating weekends
- Weekends as needed
Work Location: In person
Salary : $10 - $15