Human Resources Specialist

Job Description

Job Description

Job Summary / Objective :

The HR Specialist provides essential support to the HR team by managing processes, assisting employees with HR-related inquiries, and ensuring seamless HR operations. This role involves coordinating HR processes such as onboarding, maintaining employee records, and supporting benefits administration. The HR Specialist is the first point of contact for employees on HR matters, helping to foster a positive workplace culture and efficient HR service delivery.

Primary Responsibilities :

• Serve as the primary contact for employee HR inquiries, providing accurate and timely assistance.
• Address employee questions related to policies, benefits, time-off, payroll, and HR procedures.
• Direct complex or specialized queries to appropriate HR team members or resources as needed.
• Partner with the HR Business Partner in conducting comprehensive investigations into employee complaints, documenting findings and preparing reports.
• Provide guidance and support to managers and employees on employee relations matters.
• Assist with the enrollment, maintenance, and communication of employee benefits programs.
• Help to resolve benefits-related issues by liaising with vendors or benefits providers when needed.
• Partner with the HR team in creating processes and automation to drive efficiencies across the department and enterprise.

Minimum Education and Experience :

Additional Eligibility Qualifications :

Competencies Required :

Work Environment / Physical Demands / Travel Required :

AAP / EEO Statement

NextEdge provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, NextEdge complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

NextEdge expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of NextEdge employees to perform their job duties may result in discipline up to and including discharge.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.