What are the responsibilities and job description for the Salesforce Solutions Architect position at Nextek, LLC?
Nextek, LLC is a fully functioning software development company in the financial services industry. Nextek creates software applications and solutions to serve the needs of enrolled Financial Service Providers. We are seeking a motivated Salesforce Solutions Architect to join our Nextek team.
At Nextek, culture matters. On a regular basis, we get together for food days, friendly competitions, and many other special events. Most importantly, our open-door policy means you’re always in the know when it comes to significant decisions and changes.
When it comes to choosing your next path, you may be wondering what to expect, we provide:
At Nextek, culture matters. On a regular basis, we get together for food days, friendly competitions, and many other special events. Most importantly, our open-door policy means you’re always in the know when it comes to significant decisions and changes.
When it comes to choosing your next path, you may be wondering what to expect, we provide:
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off (PTO)
- Volunteer time off (VTO)
- Hybrid remote work options
- 401K
- Life Insurance
- Flexible schedules
- Monthly Social Activities
- Casual dress code
- Professional development
Now, you’re probably wondering a little more about what we are looking for, so here it is:
- Bachelor’s Degree in Computer Science, Information Systems, Business, or related field – Required
- Salesforce Certified Administrator, or Salesforce Certified Sales Cloud Consultant – Required
- 5 Years of Salesforce Experience – Required
- Experience with Salesforce Digital Experiences (Experience/Community Cloud) - Required
- Salesforce Financial Service Cloud (FSC) Experience - Preferred
- Product management experience – Preferred
- Financial Services industry experience – Preferred
- Knowledge of how to negotiate, as it relates to stakeholder management
- Knowledge of business operations
- Competent knowledge of products and services offered in the financial service industry
- Proficient knowledge of operations and impact to customer experience in a financial technology industry
- Proficient knowledge of big picture thinking
- Proficient knowledge of overall company structure
- Advanced knowledge of testing processes and methodologies
- Advanced knowledge of project management, timelines, deadlines, and follow-through
- on finished projects
- Advanced knowledge of office procedures and of spelling, grammar, punctuation, and arithmetic
- Advanced knowledge of industry regulations and operational guidelines
- Competent skills in driving the customer renewal strategy and execution
- Proficient skills in public speaking
- Advanced skills in prioritization
- Proficient project management skills
- Advanced planning, organizational, and time management skills with a high attention to details
- Advanced interpersonal skills (verbal, oral, and written)
- Advanced analytical, problem-solving, and conceptual thinking skills-Advanced presentation skills
Want some more specifics? Here’s what you’ll be doing:
- Refine and drive Salesforce Platform vision and strategy to align with overall Company objectives
- Lead project-based work as a Salesforce subject matter expert
- Design, develop, maintain and customize Salesforce instances including Sales and Service Cloud, Financial Services Cloud, Experience Cloud and Marketing Cloud
- Collaborate with internal and external stakeholders to create and present solutions on the Salesforce platform
- Provide technical guidance on which Salesforce customization option align with overall Company objectives
- Manage ongoing configuration and enhancement of the system to support Company objectives and initiatives
- Lead implementation of new initiates and major enhancements.
- Execute system configuration changes and builds, both in Sales Cloud and Digital Experiences
- Lead the development team on custom development efforts, both in Sales Cloud and Digital Experiences
- Conduct market and user research to identify user needs
- Prioritize the product roadmap based on Company and user needs
- Strategize and present ideas to stakeholders
- Function as the main point of contact between teams and stakeholders
- Keep internal teams, customers, and stakeholders informed of the status of the Salesforce Platform integrations and enhancements
- Provide direct correspondence and support for customer inquiries, including calls, emails and face-to-face
- Assist internal team members with inquiries or issues related to Salesforce
- Create presentations, educate and train clients, stakeholders and/employees
- Proactively identifying areas of improvement and prioritizing backlog
- Adjusting and improving each iteration of the product before release
- All other duties as assigned
Nextek is committed to helping you reach your career’s maximum altitude. We’re proud of our track record of helping our employees reach their potential in their chosen field while also helping them explore other parts of our company and industry. We’re committed to our people in a way that truly shows that at Nextek, the sky really is the limit.
