Salesforce Solutions Architect

Nextek, LLC is a fully functioning software development company in the financial services industry. Nextek creates software applications and solutions to serve the needs of enrolled Financial Service Providers. We are seeking a motivated Salesforce Solutions Architect to join our Nextek team.

The following information provides an overview of the skills, qualities, and qualifications needed for this role.

At Nextek, culture matters. On a regular basis, we get together for food days, friendly competitions, and many other special events. Most importantly, our open-door policy means you’re always in the know when it comes to significant decisions and changes.

When it comes to choosing your next path, you may be wondering what to expect, we provide :

Health insurance

Dental insurance

Vision insurance

Paid time off (PTO)

Volunteer time off (VTO)

Hybrid remote work options

401K

Life Insurance

Flexible schedules

Monthly Social Activities

Casual dress code

Professional development

Now, you’re probably wondering a little more about what we are looking for, so here it is :

Bachelor’s Degree in Computer Science, Information Systems, Business, or related field – Required

Salesforce Certified Administrator, or Salesforce Certified Sales Cloud Consultant – Required

5 Years of Salesforce Experience – Required

Experience with Salesforce Digital Experiences (Experience / Community Cloud) - Required

Salesforce Financial Service Cloud (FSC) Experience - Preferred

Product management experience – Preferred

Financial Services industry experience – Preferred

Knowledge of how to negotiate, as it relates to stakeholder management

Knowledge of business operations

Competent knowledge of products and services offered in the financial service industry

Proficient knowledge of operations and impact to customer experience in a financial technology industry

Proficient knowledge of big picture thinking

Proficient knowledge of overall company structure

Advanced knowledge of testing processes and methodologies

Advanced knowledge of project management, timelines, deadlines, and follow-through

on finished projects

Advanced knowledge of office procedures and of spelling, grammar, punctuation, and arithmetic

Advanced knowledge of industry regulations and operational guidelines

Competent skills in driving the customer renewal strategy and execution

Proficient skills in public speaking

Advanced skills in prioritization

Proficient project management skills

Advanced planning, organizational, and time management skills with a high attention to details

Advanced interpersonal skills (verbal, oral, and written)

Advanced analytical, problem-solving, and conceptual thinking skills-Advanced presentation skills

Want some more specifics? Here’s what you’ll be doing :

Refine and drive Salesforce Platform vision and strategy to align with overall Company objectives

Lead project-based work as a Salesforce subject matter expert

Design, develop, maintain and customize Salesforce instances including Sales and Service Cloud, Financial Services Cloud, Experience Cloud and Marketing Cloud

Collaborate with internal and external stakeholders to create and present solutions on the Salesforce platform

Provide technical guidance on which Salesforce customization option align with overall Company objectives

Manage ongoing configuration and enhancement of the system to support Company objectives and initiatives

Lead implementation of new initiates and major enhancements.

Execute system configuration changes and builds, both in Sales Cloud and Digital Experiences

Lead the development team on custom development efforts, both in Sales Cloud and Digital Experiences

Conduct market and user research to identify user needs

Prioritize the product roadmap based on Company and user needs

Strategize and present ideas to stakeholders

Function as the main point of contact between teams and stakeholders

Keep internal teams, customers, and stakeholders informed of the status of the Salesforce Platform integrations and enhancements

Provide direct correspondence and support for customer inquiries, including calls, emails and face-to-face

Assist internal team members with inquiries or issues related to Salesforce

Create presentations, educate and train clients, stakeholders and / employees

Proactively identifying areas of improvement and prioritizing backlog

Adjusting and improving each iteration of the product before release

All other duties as assigned

Nextek is committed to helping you reach your career’s maximum altitude. We’re proud of our track record of helping our employees reach their potential in their chosen field while also helping them explore other parts of our company and industry. We’re committed to our people in a way that truly shows that at Nextek, the sky really is the limit.