What are the responsibilities and job description for the Hr specialist ii position at NextEra Energy?
Come join our team and work with a very dynamic Human Resources team! We are seeking an experienced, motivated, and customer focused professional, who has a passion for people and the energy industry.
The Employee Services team is responsible for providing accurate and timely responses to all employees of NextEra Energy Inc.
In this role, you will have a chance to collaborate with the HR Operations team and other areas within HR including benefits, compensation, payroll and HR systems.
Work Schedule : (Monday Friday 8 : 00 a.m. - 5 : 00 p.m. EST) occasional overtime may be required. During emergency situations (such as storms), overtime will be required.
Preferred qualifications for this position include :
- Experience with an employee case management system, Documentum, success factors, and SAP-HR.
- Availability to work a flexible scheduled between 7am and 7pm.
- Bachelor's Degree
Apply today to energize your career!
Job Overview
The Human Resource (HR) Service Specialist II provides guidance for general to moderate human resources questions and executes human resources transactions related to benefits entry and other employee inquiries.
Job Duties & Responsibilities
- Provide solutions to internal customers and business unit partners
- Prepares and processes information requests and ensures the timely execution of transactions that impact the department such as benefits, payroll, recruiting, legal, and compensation
- Receives, creates, tracks and identifies trends in customer requests and satisfaction in case management system, escalating patterns to department manager
- Answers inbound and places outbound calls to employees and leaders to provide a timely resolutions to their inquiry
- Performs other job-related duties as assigned
Required Qualifications
- High School Grad / GED
- Experience : 2 years
Preferred Qualifications
Bachelor's Degree
NextEra Energy offers a wide range of benefits to support our employees and their eligible family members. Click to learn more.
Last updated : 2024-11-26
