Jr. Business Analyst - Remote

Job Responsibilities: what you will be doing as Business Analyst -The CPQ Business Systems Analyst role is responsible for deploying and supporting sales tools within Salesforce and CPQ that enable our sellers to sell more and sell faster. This role is part of a team focused on delivering new sales tools and processes.

PLEASE NOTE: All candidates must be in Central time zone, no exceptions.

Due to nature of project, only USC, GC and EAD is accepted for this project.

• Responding to inquiries: Answering customer questions and troubleshooting Oracle CPQ tier 2 issues
• Resolving issues: Addressing customer complaints and concerns, and providing solutions
• Testing: Ability to develop comprehensive use cases, test scenarios, and execute test scenarios to ensure top-tier functionality
• Business Requirements Gathering: Ability to work with business partners to gather requirements for enhancements to CPQ and effectively communicate them to IT for development.
• New Product Launches: Oversee CPQ business team tasks related to new product launches including reviewing product visualizations, testing CPQ configurations and working with IT on any related enhancements needed

What you will bring to the table as a Business Analyst

• 2 years experience in one of the following: Product Planning or Sales Operations
• Knowledge of Oracle CPQ front-end user interface is required
• Knowledge of Google Office Suite is required
• Knowledge of Jira is preferred but not required
• Ability to work independently and as part of a team in a remote work environment
• Multi-tasking and organizational skills, with the capability to manage and prioritize multiple strategic initiatives under tight deadlines
• Strong verbal and written communication skills
• Ability to solve problems and make decisions with little guidance
• Ability to remain calm and professional under pressure
• resources.

EDUCATION/CERTIFICATIONS:

• Business, Finance, or Accounting related Bachelors Degree strongly preferred

What you didn’t know about us:

• Competitive salary

• Health, Dental and Vision Benefits

• Long Term Disability and Critical Care/Illness Protection

• Life Insurance and Retirement Plans

• Employee Assistance Program

• With this position, you will get the opportunity to work with our game changing clients and further advance your already valuable experience in the telecom industry!

We are Connectors. We thrive on ‘quality over quantity’ and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner!

We are Collaborators. You’ll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don’t stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support.

We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page!

Apply Now

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