What are the responsibilities and job description for the Senior Systems Engineer position at NextGen | GTA: A Kelly Telecom Company?
We are looking to hire a Senior Systems Engineer in Westborough, MA(Hybrid) ONLY W2 NO C2C
CANDIDATES.
Responsibilities :
The Senior Systems Engineer supports infrastructure components including virtual platforms (on premise and cloud based), as well as associated technologies such as backup, replication, monitoring, and alerting. The Systems Engineer interfaces across several channels, leading discussions regarding infrastructure issues and projects, and liaises with stakeholders to clarify requirements and translate those into infrastructure services deliverables. The Systems Engineer must keep current with relevant technologies and provides guidance to management on best practices which can be incorporated into daily operations processes.
Responsibilities :
Provide high-tier support for infrastructure issues, accepting and processing tickets logged via the Service Management platform (ServiceNow).
Support the 24 / 7 support model through an on-call support rotation and partnership with the offshore Shared Services team.
Ensure the consistent, efficient, secure, and current operation of infrastructure systems.
Support corporate, regional, and divisional business units requirements.
Ensure that infrastructure implementations comply with all IT controls related to areas of responsibility (e.g., Sarbanes-Oxley Act, ISO 9001 : 2015, applicable data privacy acts, Health Insurance Portability and Accountability Act, etc.).
Play a key role in defining and maintaining proper documentation.
Propose solutions to identified infrastructure issues to management and implement as directed.
Resolve performance issues associated with the enterprise IT infrastructure.
Lead the evaluation and identification of enterprise system specifications utilizing industry best practices and the proper use of technology and applications architecture.
Support IT management with technology decisions.
Callouts :
Role will be hybrid ( at home M / F and in office Tues / Weds / Thurs)
Intune experience a plus
Experience with MS Windows required
Must Skills :
Bachelors degree in business, Information Systems, a related discipline, or the equivalent experience.
At least 10 years of professional IT experience, at least 8 of which was spent working as an Infrastructure Engineer.
At least 10 years of IT enterprise infrastructure deployment experience, including datacentres, virtualization, enterprise storage, enterprise networking, modern operating systems, and disaster recovery / business continuity preferred.
Advanced background in AD, Domain Controller builds, demotions, health checking, replication topology management, GPO, AD integrated DNS, AD Certificate Services, and MS DHCP.
Experience with Exchange, mailbox migrations, Intune, SCCM, PowerShell scripting for system management, domain registration and PKI certificate management both internal and external.
Advanced skills related to Azure, Azure Active Directory, Azure Vmware Solution and Azure Virtual Desktop.
Advanced skills related to DFS, Files Share management and NTFS permissions and access troubleshooting.
Advanced Windows Operating System experience.
Infrastructure technologies such as VMware, IaaS platforms, backup and replication technologies.
VMware management, upgrades, deployment, and infrastructure platforms.
SolarWinds monitoring experience a plus.
Experience with vender relations, including collocation and managed services.
What you didn’t know about us :
Competitive salary
Health, Dental and Vision Benefits
Short / Long Term Disability and Critical
Care / Illness Protection
Life Insurance and Retirement Plans
Employee Assistance Program
With this position, you will get the opportunity to work with our game changing clients and further advance your already valuable experience in the telecom industry!
We are Connectors. We thrive on ‘quality over quantity’ and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner!
We are Collaborators. You’ll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don’t stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support.
We give 24 / 7 Support. We are in this together. We
provide around the clock availability, competitive employee
benefits, and continuously check-in to make sure things are going smoothly.
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