What are the responsibilities and job description for the BILINGUAL MORTGAGE LOAN OFFICER (ENGLISH/SPANISH) position at NextGen Mortgage?
Company Description We are a highly respected local mortgage broker licensed in New Hampshire, Massachusetts, Maine, and Florida. Our dedication to providing exceptional service to both our customers and industry partners has earned us an A rating with the Better Business Bureau and 5-star reviews across platforms like Google and Facebook. Join us and be part of a team that values excellence and customer satisfaction above all. Overview : Join our dynamic team, where we pride ourselves on delivering exceptional service to our clients. We are seeking an experienced, bilingual Loan Officer (English / Spanish) to manage and nurture relationships with our established real estate office partners and efficiently handle inbound leads from Realtor.com. Key Responsibilities : - Cultivate and maintain strong relationships with established real estate offices, ensuring seamless collaboration and referral flow. - Manage and convert high-quality inbound leads from Realtor.com, providing tailored mortgage solutions to meet client needs. - Conduct thorough client consultations in both English and Spanish to assess their financial situation and recommend the most suitable mortgage products. - Guide clients through the mortgage application process, ensuring a smooth and timely closing, while effectively communicating in both languages. - Stay up-to-date with industry regulations, market trends, and product knowledge to provide informed guidance to clients. - Work collaboratively with our team to meet or exceed monthly sales targets while maintaining the highest standards of customer service. Qualifications : - Proven experience as a Loan Officer, with a strong track record of managing real estate office relationships. - Fluent in both English and Spanish, with the ability to effectively communicate complex information in both languages. - Demonstrated ability to manage and convert inbound leads effectively. - Excellent communication and interpersonal skills, with a customer-centric approach. - Comprehensive knowledge of mortgage products, underwriting processes, and industry regulations. - Ability to work independently and as part of a team in a fast-paced environment. Why Join Us? - Work with a supportive and professional team that values your bilingual expertise. - Opportunity to leverage established real estate relationships and access a steady stream of qualified leads. - Competitive compensation package with performance-based incentives. - Continuous professional development and growth opportunities.
