Office Coordinator

Overview:

The Office Coordinator and Service Support role is responsible for serving as the primary point of contact to coordinate and support day-to-day Middlesex operations. This position will work in a complementary function to supporting NES administrative and service teams.

Responsibilities:

• Answer the NES phone and direct calls accordingly
• Take all service call requests by phone and email and create a work order in the ERP
• Service Invoicing for customers and subcontractors and upload all invoices into vendor portals
• Track and maintain records for Service Department certifications and training
• Support ordering and inventory of service parts
• Support Construction team filing permits and modification reports
• Mail AR statements and make AR calls
• Record and monitor Vehicle Inspections and Maintenance
• Receive and distribute incoming mail and facilitate outbound mail
• Manage Office supplies
• Works with cross-functional team members to investigate and resolve customer and vendor questions and concerns.
• Maintains accurate and organized records
• Contributes to team effort by accomplishing related results as needed
• Abide by all regulations, policies, work procedures, and instructions, including NES Safety requirements
• *All other duties as assigned
  
  

Qualifications:

• Associate’s degree in business or accounting preferred or equivalent combination of education and experience
• 5 years of experience in a professional office environment preferred
• Notary Public a plus
• Microsoft Office plus previous experience with an ERP system
• Excellent Customer Service, and Communication skills (oral and written)
• Self-motivated
• Ability to multi-task in a fast-paced environment
• Must be able to maintain confidentiality
• Must be able to pass pre-employment testing
  
  

Powered by JazzHR

Mquzen8Ol1