What are the responsibilities and job description for the Sales Enrollment Associate position at Nexus Executive Group?
Nexus Executive Group is a high-powered sales agency that partners with brands to make a difference in the communities surrounding Stockton, California. Our current partnership with a telecommunications initiative for low-income families has propelled our search for a Sales Enrollment Associate. We are searching for individuals who excel at creating memorable consumer experiences and are eager to join a team that values both compassion and professionalism. Our mission is simple: make every customer interaction a positive one, powered by a blend of human connection, advanced technology and support.
As a Sales Enrollment Associate, you will play a pivotal role in enhancing our customer relationships. Your ability to consult, resolve issues, and provide quick and accurate answers will make the difference between an average experience and an exceptional one. We offer thorough training to equip you with the knowledge and confidence to excel in this role. If you're ready to grow within a dynamic, supportive, and high-energy environment, this could be the perfect opportunity for you!
Key Responsibilities:
- Engage with consumers to process enrollment requests, address inquiries, and finalize sales with clarity and precision.
- Foster a collaborative environment that promotes team success and celebrates individual achievements.
- Build mutual respect and trust among the Customer Service, Sales, and other departments.
- Guide customers in understanding our client’s communications , recommending suitable products and services, and achieving sales targets.
- Respond to customer inquiries with empathy and active listening, providing efficient solutions.
- Recognize additional customer needs, suggesting upgrades, sales promotions, or added services to enhance their experience.
Qualifications:
- High School diploma or GED equivalent.
- Previous experience in customer service, sales, retail, or related fields is advantageous.
- Strong orientation toward delivering excellent customer service, sales support and outreach.
- Ability to remain calm and professional in challenging situations.
- Personable and courteous demeanor with both customers and colleagues.
- Friendly, approachable, and skilled in closing sales.
Job Type: Full-time
Pay: $48,000.00 - $58,000.00 per year
Benefits:
- 401(k)
Schedule:
- Monday to Friday
Work Location: In person
Salary : $48,000 - $58,000
