Clinical Program Manager - Diagnostic Evaluation Treatment Program (DETP)

Nexus-Woodbourne Family Healing is seeking a Clinical Program Manager with specialized experience in working with adolescents ages 12-18 that identify as female, who have been victims of sex trafficking, sexual exploitation, various traumas, and exhibit high risk behaviors.

Pay range starting at $90,000 - $100,000!

Sign-On Bonus - $2,500!

DBT certification & clinical intensive training provided (if needed)!  

The Clinical Program Manager is required to work ON-SITE. This is NOT a HYBRID or REMOTE role.  

Work Schedule is Monday - Friday - 9am - 5pm 

Nexus’ Comprehensive Benefits Include:  

• Four weeks paid time off (PTO) in the first year of employment
• Eight paid floating holidays
• Multiple options for health insurance coverage
• No-cost life insurance
• Short/long-term disability insurance
• 401k match
• NEW – Talkspace Therapy Benefit for the whole family
• NEW – Hinge Health Benefit for the whole family
• NEW – Carrot Fertility Benefit
• Tuition assistance and training opportunities
• Advancement pathways and internal promotion
• Clinical Professional Development
  • Company sponsored Clinical license renewal expense
  • Company sponsored continuing education training
  • Receive professional training
  • Maintain membership with a professional association
• And much more!

Position Summary:  Our Clinical Program Manager manages daily operations on assigned program(s) and oversees, leads, and develops staff through effective leadership, communication, organization, and planning. 

Primary responsibilities:

Clinical Planning & Service Delivery

• Develops, implements, and maintains operational and clinical policies, procedures and systems 
• Fosters a trauma-informed care environment
• Advances daily decisions, problem-solves, and provides hands-on direction of all staff
• Guides assigned staff in working toward and achieving the agency’s goals and objectives
• Continuously monitors client treatment and proactively implements improvements and enhancements as warranted
• Collaborates with agency leadership in evaluating long-term strategic changes that support the clinical process

Clinical Strategy

•  In collaboration with CQI (Quality), assesses and interprets service and performance data; identifies client and service trends, risk, outcomes, and compliance opportunities
• Maintains accountability and oversight of clinical processes, team performance, and service outcomes; may provide direct, individual, family, and group therapies to clients when applicable
• Facilitates the engagement, collaboration, questions and concerns of client and families
• Understands the training needs of the service area and agency
• Regularly assesses and reviews staff performance and functioning, client needs, and service requirements

Service & Treatment Plans

• Participates in the evaluation of prospective clients; ensures staff readiness and understanding of service area expectations
• Oversees the development and implementation of service and treatment plans
• Ensures client assessments are conducted, per established standards and guidelines
• Understands and abides by necessary licensing requirements and guidelines
• Ensures reports and records documentation are produced accurately and maintained in a consistent, timely, confidential, and professional manner

Employee Selection, Training & Performance Evaluation

• Actively participates in the interviewing and hiring process; orients, mentors, trains, and develops staff with organizational and licensing guidelines
• Monitors and facilitates the development of staff skills regarding service and treatment plans and the preparation and maintenance of client documentation
• Provides performance feedback to staff on an ongoing basis and conducts formal, performance evaluations 
• Models, supports, and provides mentorship on the Nexus philosophy and treatment modalities
• Consults with Human Resources regarding employee corrective action or performance improvement opportunities

Staff Monitoring & Service Area Policy

• Ensures confidentiality regarding client background and treatment
• Adheres to and monitors compliance with safety and health codes and procedures for staff, clients, and the facility
• Regularly conducts inspections of service areas and reviews the client records
• Demonstrates acceptance and respectfulness of clients and coworkers toward diversity including gender, race, age, culture, ethnicity, class, religion, sexual preference, disability, and gender identity

Required Education and Licensure

• Master's degree in Social Services, Social Work, Clinical Counseling, Psychology, or clinically related field 
• Valid Maryland LCPC, LCSW, or LCSW-C licensure
• Must have at least two (2) years of experience providing similar services and/or working with this population
• Valid driver’s license required. Must meet state regulating agency and Nexus Home Office driving requirements

Preferred Education and Experience:

• 5 years of experience in adolescent, adult, and family-based behavioral counseling and/or residential experience preferred
• 2 years supervisory experience preferred

ICARE Values & Behavioral Competencies:

• Innovation: Leading the way and implementing creative, cutting-edge ideas and approaches
• Compassion: Listening, honoring differences, and showing respect, kindness, empathy care, and concern
• Agility: Exhibiting flexibility and adapting quickly
• Responsiveness: Being quick, positive and accurate
• Excellence: Demonstrating quality results that surpass ordinary standard

Commitment to Diversity, Equity, & Inclusion:

At Nexus Family Healing, our voices and actions are focused on recognizing, affirming and respecting people of every race, ethnic background, socio-economic status, sexual orientation, gender expression and faith.

APPLY TODAY TO BE CONTACTED TODAY BY OUR RECRUITING TEAM!  When you work at Nexus, you have the opportunity to changes lives - including your own. 

Key Words: "Clinical Program Manager", "Clinical Counseling", "Psychology", "Adolescent Behavioral Counseling", "Family-Based Behavioral Counseling", "DBT", "#LI-Onsite", "

Salary : $90,000 - $100,000