What are the responsibilities and job description for the Assistant Lifestyle Manager position at NFC Amenity Management?
Job Description
Job Description
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WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350 of the top brands in luxury residential and hotels across 30 markets in the U.S.
As an NFC Amenity Assistant Manager, you get to work at some of the most exclusive addresses in the area, where you are the first person residents (and their guests) interact with when they come home. Our Assistant Managers are the “heart" of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls / requests and package / food deliveries.
Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation.
The pay for this position is $20 per hour and will include mornings and weekends. Details can be discussed in an interview.
Reports To : Concierge / Spa / Fitness / Lifestyle Supervisor / Director
Responsibilities :
- Assist in hiring, training and mentoring a team that will follow the company's mission and brand standards. (Alongside Director / Supervisor)
- Supervise staff, coordinate team meetings / trainings, and manage staff schedules to ensure schedule coverage.
- Create operating systems and checklists to provide a well-serviced and clean facility. Main point of contact for maintenance, repairs, and cleaning of facility.
- Complete thorough daily facility inspections and effectively communicate operation malfunctions promptly to building management.
- Promptly answer, record, and complete all resident requests, phone calls, questions, or concerns. Coordinate all facility reservations.
- Facilitate contractor check-ins and check-outs and cultivate relationships with the company's preferred vendors.
- Assist in the preparation of the community events required by the building.
- Stay abreast of industry standards, technology and trends.
- Perform other duties as assigned and which relate to the success of the property.
- This position will require long periods of time sitting, standing and moving around.
- Follows all HR and Risk Management Company Policies.
- Performs miscellaneous job-related duties as assigned.
- Covers shifts for team members to ensure proper staffing requirements are maintained.
- Use Company Approved Team Scheduler to ensure payroll budget compliance.
Minimum Job Requirements :
Knowledge, Skills & Abilities Required
Benefits
We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. If we don’t contact you right away, your resume and information is still on file and can be considered for all open positions with the single application. All employees must be legal to work in the US. Re-hire eligibility for former employees is determined by past employment performance and / or status.
Salary : $20