Front Desk Lead

Job Description

Job Description

WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350 of the top brands in luxury residential and hotels across 30 markets in the U.S.

A typical day as one of our site supervisors…

As an NFC Amenity Front Desk Lead, you get to work at some of the most exclusive addresses in the area, where you are the first person residents (and their guests) interact with when they come home. Our Site Supervisors are the backbone of our operations and work alongside our area leadership team to manage and support the on-site staff. Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation while creating an environment of teamwork with your coworkers.

Here are just a few other responsibilities you will have throughout your day :

• You will ensure a smooth operation and service experience by effectively communicating with your team members, property management, and residents / guests.
• Oversee employee’s schedule.
• Inform the Area Director of any staffing needs.
• Monitors and reviews daily employee performance and provides the necessary support or training.
• Follow property-specific systems to receive and sign for deliveries to ensure efficient delivery to residents.
• Facilitate contractor arrivals / departures and realtor / potential home buyer / renter visits.
• Advise and remind residents and guests of any appropriate rules and regulations established by the property management.
• Follow all property procedures for resident, guest, and vendor access.
• Promptly answer and complete all resident requests, phone calls, questions, or concerns.
• Look sharp in your supplied uniform.
• Enjoy interacting with the residents.

We are looking for a candidate who works well by themselves and enjoys a fast-paced environment. Experience in supervising others is a plus. Making eye contact and being welcoming is a must!

Check out our website at nfcam.com and join our Social Networks :

https : / / www.instagram.com / nfcamenitymanagement / ?hl=en

https : / / www.facebook.com / pg / NFC -Amenity-Management- 1720447584877743 / posts / ?ref=page_internal

https : / / www.linkedin.com / company / nfc -amenity-management

Benefits

We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. If we don’t contact you right away, your resume and information is still on file and can be considered for all open positions with the single application.

Salary : $18