Sports Program Coordinator

SPORTS PROGRAM COORDINATOR PURPOSE AND SCOPE:

The NH Sportsplex Program Coordinator works in conjunction with the Program Managers and Executive Directors to help coordinate leagues, field rentals, and events.

SPORTS PROGRAM COORDINATOR RESPONSIBILITIES:

The Sports Program Coordinator is responsible for facilitating all Manager on Duty (MOD) responsibilities while at the facility, assists with coordinating leagues, field rentals, and events, responsibilities include but are not limited to the following: Assisting with marketing campaigns, sales, customer service/interfacing with customers, league analysis, setup and breakdown of events, creating league schedules, DaySmart platform database entries, collecting payments, booking field rentals, creating/communicating schedules for teams/individuals/referee’s, and enforcing NH Sportsplex policies and procedures set by the Assistant General Manager. Responsibilities can include enforcing business operations/processes/procedures, autonomously selling and running individual leagues, fulfilling “Manager on Duty” (MOD) shifts, basic website updates and management, DaySmart software system management, managing customer service experience and general public reception of all assigned offerings, programs, events and tournaments. The Program Manager is responsible for reporting back to the Executive Director on all priority day to day issues and ensuring the business is functioning at peak capacity, growing, company process and procedures are being enforced, goals are being met, and customers/members are satisfied with their experience each time they visit our facility and engage in our services.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

The NH Sportsplex Program Coordinator position requires the ability to work nights and weekends, help set up fields and sports equipment (if applicable), computer work, and the ability to work 4-12-hour shifts. This role can be part-time or full-time, depending on the applicant.

EXPERIENCE:

• Associate or bachelor’s Degree
• Sports Management, and or Business Majors preferred

REQUIRED SKILLS:

• Above average work ethic
• High degree of integrity
• Above average organizational skills
• Strong customer service skills
• Strong sales skills
• Excellent decision and problem-solving skills
• Strong Personal Skills – able to build and maintain relationships
• Good communication skills
• Ability to multitask
• Proficient with Microsoft Outlook, Word, and Excel

COMPANY OVERVIEW:

The NH Sportsplex is a set of indoor sports facilities, centrally located in Southern NH, that provides over 130,000 square feet of indoor playing surface, where elite athletes and recreational players alike can compete, practice, and train. We are a highly entrepreneurial business populated by individuals of high drive and integrity. We are passionate about the customers, programs, leagues, clinics, and sports we cater to and work hard each day to ensure we remain the Indoor Sports Facility and large expo center of choice in the region.

Although we have a number of sport partners, our dedicated full time staff size is relatively small, this environment lends itself to NH Sportsplex employee’s “wearing many hats,” it also provides our organization the ability to be nimble and our management staff the ability to possess a significant amount of autonomy throughout their positions within the organization. This in turn gives employees more than adequate opportunity for quick career growth and development within the company.

COMPENSATION:

The NH Sportsplex offers our Program Coordinators a competitive hourly wage for part-time positions, or for full-time positions a base salary that includes major medical insurance, dental, 401K, and participation in the company’s performance-based bonus program.

Job Type: Part-time

Pay: $15.00 - $20.00 per hour

Benefits:

• Employee discount

Schedule:

• 8 hour shift
• On call
• Weekends as needed

Ability to Commute:

• Bedford, NH 03110 (Required)

Work Location: In person

Salary : $15 - $20