Order Entry Tech

Job Description G ENERAL P URPOSE

To enter new / refill prescription and ancillary nursing care orders accurately and timely within the parameters established by Senior Care Pharmacy guidelines, state and federal regulations, and per customer requirements. Communicate effectively with customers to understand requirements and obtain information necessary to prepare prescription orders.

E SSENTIAL J OB F UNCTIONS

Performs and / or oversees the completion of all routine and tasks, including but not limited to :

Perform order entry for new / refill medications into pharmacy dispensing system

Perform order entry of ancillary nursing orders into pharmacy dispensing system

File documentation as required by pharmacy procedures and regulations

Respond to customer inquiries as necessary

Assist in other phases of computer operations including medical records and billing transactions

Assist pharmacist in communication with customers to obtain / clarify medication orders and patient information

Assist in resolution of denied third party insurance claims, e.g. PDPs, Medicaid, etc.

Locate medication from pharmacy supply area, count out, and package in correct system, including blister packs, vials, etc.

Pre-package medications according to standard procedures

Labels prescriptions accurately, including informational labels, e.g. cautionary and auxiliary labels.

Assists with maintenance of an adequate inventory of medications and other supplies.

Assists with preparation of emergency kits

Prepares compounds per physician’s order under supervision of a pharmacist.

Prepares medication for delivery to customers

Accepts ownership and accountability for the successful completion of assigned functions and achievement of goals.

Strives for compliance by all staff with internal controls and state and federal regulations.

Participates in the development and successful implementation of plan(s) of improvement as indicated, recommended and / or required by Supervisor, Director, or any other corporate or regulatory compliance consultant. Communicates progress toward goals and ongoing obstacles to supervisor and company management team, verbally and / or in writing or as dictated.

Provides training to other staff that is necessary to successful job performance, consistent with company standards and expectations, and facilitates cross-functional awareness and proficiencies.

Q UALIFICATIONS

High school diploma or equivalent

Valid Pharmacy Technician registration / certification (compliant with state regulations)

Minimum one year of experience with prescription data entry

Experience reading and interpreting prescriptions

Consistent attention to detail

Excellent customer service and phone skills

Must be able to work a flexible shift including evenings and weekends

Strong organization skills including the ability to prioritize and manage multiple tasks in a dynamic environment

Strong analytical skills; ability to quickly identify problems and find effective solutions

Strong written and oral communication skills

Ability to make independent decisions.

Ability to understand and interpret financial data.

Basic computer skills preferred; experience with Microsoft Excel and Word

Ability to work and produce results under pressure

Ability to effectively and harmoniously interact with facility, management and other employees at all levels; promotes teamwork and professionalism

Must be capable of maintaining regular attendance

Must be dependable and able to work with minimal supervision

Must be at least 18 years of age

Must be able to speak, read, write, and understand English

Must be capable of performing the E SSENTIAL J OB F UNCTIONS and P HYSICAL AND S ENSORY R EQUIREMENTS FOR A LL J OB F UNCTIONS as outlined below.

Requirements