What are the responsibilities and job description for the Head of Contract Compliance (Estates), Band 8b position at NHS?

Head of Contract Compliance (Estates), Band 8bGloucestershire Hospitals NHS Foundation Trust

Join us in shaping the future of Estates & Facilities at Gloucestershire Hospitals. The Trust has an established Wholly Owned Subsidiary, Gloucestershire Managed Services (GMS Limited), which manages estates and facilities for the Trusts. The Head of Contract Compliance is a member of the Gloucestershire Hospitals NHS Foundation Trust management team to ensure its service requirements are articulated, understood and delivered through GMS.

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The role will play a crucial part in ensuring that the Trust's service requirements are well defined and effectively delivered by GMS. You will need to manage the professional leadership of contract management and compliance, reporting to the Portfolio Director for Estates and Facilities and oversee complex contracts and projects. This may involve engaging in specialist Estates and Facilities discussions, navigating intricate contractual agreements, and working with Trust and GMS teams as well as System and Regional teams.

The role also offers the chance to work with a number of our partners, including GMS, Gloucestershire Health Partnership (GHP), SABA for car parking services, and Sovereign Housing for staff accommodation. Building and maintaining strong relationships with these key providers will be essential in ensuring that services are delivered effectively.

If you are ready to take on a new leadership role, we would love to hear from you. The proposed interview date is 27 / 02 / 2025.

Main duties of the job

Take on a leading role as the professional and technical expert for all contractual matters related to estates and facilities at Gloucestershire Hospitals. You will be responsible for overseeing and ensuring the performance of key service contracts, including :

Gloucestershire Managed Services (GMS), the Trust's wholly owned subsidiary.
Gloucestershire Health Partnership (GHP), managed through Avison Young with Apleona overseeing the PFI estate.
Saba, responsible for car parking management, including a multi-storey car park.
Sovereign Housing, providing accommodation for the Trust's key worker staff.

In this pivotal role, you will ensure the successful management, performance reporting, and compliance of these critical contracts, contributing to the efficient operation and ongoing development of the Trust's estates and facilities.

About us

With a team of over 9,000 employees, we are proud to be the largest employer in Gloucestershire and rank among the top 10 largest Trusts in the South West region. By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities and the chance to gain valuable experience in one of our innovative hospitals. As well as generous annual leave allowance, access to the excellent NHS pension scheme, competitive bank rates, discounts at local shops and restaurants, access to two on-site nurseries, discounted public transport, reward and recognition and a range of health and wellbeing initiatives to support you.

We are committed to recruiting the best people to work with us to achieve our vision of providing Best Care for Everyone and our success depends on the commitment and dedication of our staff.

We are committed to diversity, inclusion and equality of opportunity for everyone, valuing and celebrating differences and encouraging a workplace and culture where all can thrive. We endeavour to ensure each and every person working in our organisation feel respected and valued. Respecting and valuing differences will help to ensure that our policies and services reflect the needs and experiences of the people and community we serve.

Job responsibilities

To manage these specialist contracts, leading the Trust response on contractual, commercial and legal matters.

Budgetary management on related invoicing and payments associated with the above contracts and related items.

Financial forecasting and monitoring of the Trust's Estates contracts in association with the Trust's Finance Department to ensure best value for money across the Estates Contracts portfolio.

Management of the Trust terrier for leased buildings, stating the responsibilities required by GMS and other organisations involved as landlord and lessee.

Provide support to the Contract Management Group (CMG) for the management of the Estates Contracts portfolio.

To advise the Trust on contract variations both required from the Trust and from the contractors in response to amendments in national, statutory or strategic direction.

To support in planning for the PFI concession agreement expiry, including the need to ensure the ongoing service provision, ensuring best value for the Trust, minimising risk, and determining that performance standards are continually met.

To provide & receive complex information by analysing & exchanging technical, commercial and legal information with specialist legal teams, consultants & suppliers; negotiating to ensure maximum value.

To provide close & regular liaison with contract providers on all estate & facilities related operational, technical, contractual & performance matters.

To support with Trust benchmarking activity, responsible for agreeing Terms of Reference, and KPIs with stakeholders and specialist advisors, to demonstrate value for money and increased performance.

To ensure clear systems are in place with contract providers to carry out comprehensive cyclical condition surveys, risk assessments and audits to monitor the service performance, and managing action plans to improve contract breaches, service failures and non-compliance.

Responsible for all financial, contract, business and performance aspects of the estate contracts, ensuring that services are delivered within set budgets, managing and minimising financial & performance risk.

To ensure expenditure is delivered within concession agreements and plans, reviewing & analysing highly technical or complex information, negotiating with THC and SPV, and specialist advisors and suppliers to ensure best value.

To chair contractual and project meetings for specialist areas of expertise, and to participate in and chair meetings on behalf of the Portfolio Director for estates and facilities as delegated.

To implement robust governance processes for estates contracts, to ensure issues are escalated appropriately, and risks managed and escalated effectively.

To actively contribute to the development & delivery of key policies, strategies and annual plans to improve contract efficiency and value for money.

To report on estate contract issues, providing expert advice and recommendations based on the analysis and interpretation of complex information in line with legal requirements and the priorities of the Trust.

To deputise for the Portfolio Director on estates matters, including line management of other senior managers, during times of annual leave, etc. as delegated.

Person SpecificationQualifications & Experience

Degree or equivalent knowledge and experience.

In-depth managerial, financial and contracting knowledge.

Evidence of Continuing Professional Development.

Experience of working in an Estates & Facilities Management setting in a senior role.

Managing Private Finance Initiative (or similar) complex FM contracts.

Responsibility for the preparation & presentation of reports.

Significant previous experience of contract management.

Experience of managing budgets and meeting cost improvement targets.

Experience of interpreting complex legal contracts.

Experience of managing a team of staff across a number of disciplines.

Highly developed leadership skills with the ability to motivate and inspire others.

Professional membership of an engineering or building related FM professional institution such as IWFM or equivalent or other equivalent institution or substantial experience in estates and FM services.

Experience of managing a PFI contract in an acute hospital setting.

Experience of managing a variety of operational and life cycle projects.

Good understanding of contractual requirements of relevant to PFI contracts, concession agreements, and facilities management services.

Able to recognise and implement opportunities for service improvement and efficiency.

Able to communicate highly technical and / or highly contentious matters to all levels of staff and contractors / service providers.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Gloucestershire Hospitals NHS Foundation Trust

Executive Director - Improvement & Delivery

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