What are the responsibilities and job description for the Senior Systems and Support Administrator position at NHSI?
Job Description
Job Description
POSITION SUMMARY
The Senior Systems and Support Administrator plays a crucial role in managing the organization's IT infrastructure, ensuring system reliability, security, and operational efficiency. This position is responsible for designing, implementing, and maintaining enterprise-wide IT solutions while providing front-line technical support for hardware provisioning and service requests. The administrator will collaborate with internal teams, international counterparts, and external vendors to troubleshoot and resolve complex technical issues. Additionally, the role involves enforcing security policies, optimizing system performance, and developing IT strategies to support business continuity. With a strong focus on infrastructure management, security, and user support, the Senior Systems and Support Administrator is a key contributor to the organization’s technology stability and operational success.
DUTIES AND RESPONSIBILITIES
The essential functions include, but are not limited to the following :
Infrastructure Management & System Administration
- Plan, implement, and maintain IT infrastructure to support business operations.
- Oversee the design, development, and deployment of new systems while managing the decommissioning of outdated systems.
- Ensure high availability and performance of all installed systems and infrastructure.
Technical Support & Issue Resolution
Security & Compliance
Monitoring & Performance Optimization
Collaboration & Vendor Management
Training & Team Support
Other job duties include, but are not limited to the following :
MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
Required Qualifications
Preferred Qualifications
OTHER DETAILS
Supervisory Responsibilities
Responsible for managing individual contributors.
Work Environment
The noise level in the work environment is usually low to moderate.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and / or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
Travel Requirements
Up to 10% travel may be required.
NOTE
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise.
The Company complies with employment regulations as they apply to the location of service.