Demo

Customer Relations Representative - State Farm Agent Team Member

Nicole Wellman - State Farm Agent
Mahomet, IL Full Time
POSTED ON 3/10/2025
AVAILABLE BEFORE 6/10/2025

Benefits :

  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development

Join Our Fun and Friendly Team!

Are you an outgoing, ethical, and customer-focused superstar? Do you dream of working with an inspiring team that loves showing up every day?

As an agency, we’re excited to grow with the right individual who’s eager to join our supportive and encouraging team, where integrity is at the core of everything we do. And speaking of support, we have some seriously great coffee—and a top-notch espresso maker that’s a little more mysterious than it should be! So, if you can help us figure out how to use it, you’ll definitely earn some bonus points! So, if that all sounds good and you’re enthusiastic about helping people navigate the world of insurance and financial services, we want to hear from you!

What’s the Role?

As a full-time  Customer Relations Representative - State Farm Agent Team Member with Nicole Wellman - State Farm Agent , you’ll create exceptional experiences for our clients, helping our agency thrive. Your attention to detail and customer service flair will shine as you assist customers. Plus, if you’re driven and sales-minded, there are plenty of opportunities for increasing your income. This position is not open for remote because we need your smiling face in the office.

What You’ll Be Doing :

  • Answering phone calls and welcoming walk-in customers with a smile.
  • Building relationships and following up with customers to keep them happy.
  • Performing prescribed task-based activities to retain current customers.
  • Communicating clearly to meet customers’ needs while helping our business grow.
  • Reaching out to potential new customers to expand our reach.
  • Supporting our acquisition team by developing leads.
  • Ready to Grow?

    Insurance regulations requires that you have your licenses before you can really dig into this role, so at least Property and Casualty licenses are required before starting. If you're the right person, don't let this deter you from applying. It might not be as daunting as you think. We’ll guide you through the steps and even reimburse your fees after six months!

    What We’re Looking For :

  • A passion for customer service and building relationships.
  • Great communication skills to connect with customers and collaborate with our team.
  • A proactive problem-solver who loves to help others.
  • Perks of the Job :

  • Competitive hourly pay plus potential commissions and bonuses.
  • Opportunities for advancement in a supportive environment.
  • Valuable experiences that will set you up for a successful career!
  • Did you read about the great coffee?
  • If you’re the friendly, customer-focused team member we’ve been searching for, we can’t wait to connect with you! Let’s make great things happen together!

    Salary : $17 - $19

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