What are the responsibilities and job description for the Income Maintenance Case Aide position at Nicollet County?
| DUTY | FREQUENCY | BAND/GRADE |
| Administers Medical Assistance transportation services, coordinates transportation to medical appointments for medical assistance recipients, explains program rules and requirements to receive transportation services, authorizes transportation benefits according to program rules, processes medical transportation client reimbursements, and reviews transportation provider bills for accuracy. | Daily 30% | B2 |
| Performs health care program functions, enters managed care enrollment forms, coordinates with health care providers on health care applications, and performs other health care related support functions as assigned. | Daily 15% | B2 |
| Screens applications for financial assistance benefits for completeness, records application and renewals on tracking forms, assigns cases to appropriate workers, and makes referrals to other internal teams and/or community resources. | Daily 15% | B2 |
| Assists financial assistance staff to complete daily tasks, completes public assistance verification requests, processes returned mail and other duties as assigned. | Daily 10% | B2 |
| Generates and distributes reports, gathers data, and responds to general requests from internal and external customers. | Daily 10% | B2 |
| Assists fraud investigator in completing daily tasks, creates case files, gathers documentation form multiple systems, and prepares case files for administrative disqualification hearings or criminal prosecution. | Daily 10% | B2 |
| Demonstrates effective written and verbal communication with clients, the public, and staff. Maintains good working relationships with clients and the public. Utilizes effective strategies to assist clients with limited English proficiency. | Daily 10% | B2 |
| Performs other duties of a similar nature or level. | As required | N/A |
Three (3) years of increasingly responsible clerical experience and/or experience working with the public.
This role offers a comprehensive benefits package, which includes medical, dental, and vision coverage; a retirement pension plan; employer-paid long-term disability and life insurance; 11.5 paid holidays; generous leave options; Public Sector Loan Forgiveness; and complimentary employee assistance plan services.
Salary : $47,216 - $68,474
