What are the responsibilities and job description for the Niemann Harvest Market Restaurant Server position at Niemann Foods?
SUMMARY
The Niemann Harvest Market Server duties include but are not limited to providing excellent customer service, gaining product knowledge, rotation of product, controlling shrink and working in a safe manner while fostering the Niemann Harvest Market culture.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Delivers superior guest service and ensure absolute customer satisfaction
Learns and uses the three E's : Engagement, Educate, Empowerment
Suggestive selling, sampling
Knows seasonality and taste of products offered –Local vendor product
Proper handling and rotation of product
Promotes events
Takes food and drink orders
Operates the Point of Sale system and accepts all forms of tender
Serves food and drinks
Responsible for restaurant cleanliness; sweeps, mops, empties trash, etc.
Removes dinnerware from tables in a timely manner
Expedites orders
Food prep
Wash dishes
Cleans and sanitizes as needed
Responds to customer queries and complaints
Promotes and supports established programs
Works within company programs, policies and procedures
Follows all Health Code guidelines
Follows all store and department policies and procedures
Follows safety policies and procedures; is a safety role model
Other duties assigned
KEY ATTRIBUTES
Passion / purpose
Foodie / farmer
Thirst for knowledge / curious / inquisitive
People enthusiast / outgoing
Genuine
Good communicator / desire to share
Trendy / fun
Honest
Techie
The ability to prioritize and multi task
Detail oriented
Ability to work in a fast paced environment
Problem solving skills
Money handling skills
High energy level
Adaptability
SUPERVISORY RESPONSIBILITIES
This position has no supervisory responsibilities
EDUCATION and / or EXPERIENCE
This position has no required education and / or experience
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Write routine reports and correspondence.
Speak effectively before groups of customers or Associates of organization.
MATHEMATICAL SKILLS
Basic math concepts (addition, subtraction, division, multiplication)
CERTIFICATIONS, LICENSES, REGISTRATIONS
Food Handler's Certification as required by State Law provided at store level
RECOMMENDED EQUIPMENT
Slip resistant shoes with closed toe and heel
Apron
Uniform per store policy
Ladder
Stepladder
Associates may be required to use standard restaurant equipment including, but not limited to
Knives
Slicer
Fryer
Oven
Commercial dishwasher
PHYSICAL DEMANDS
Regularly (Over 2 / 3 of the time)
Stand
Walk
Use hands to finger, handle, or feel
Reach with hands and arms
Taste
Smell
Communicate with associates and customers
Lift and / or move up to 25 pounds
Frequently (Between 1 / 3 to 2 / 3 of the time)
Lift and / or move up to 50 pounds
Stoop
Crouch
Occasionally (Less than 1 / 3 of the time)
Climb
Balance
Kneel
Crawl
Lift and / or move up to 100 pounds
Vision
Close
Distance
Peripheral
Depth perception
Ability to adjust focus
Ability to distinguish colors
WORK ENVIRONMENT
Frequently
Exposure to moving mechanical parts
Occasionally
Wet and / or humid conditions
Extreme cold
Chemicals while cleaning
Noise Level
Moderate
Niemann Foods Management retains the discretion to add to or change the position requirements at any time.
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