What are the responsibilities and job description for the Pet position at Niemann Foods?
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SUMMARY
The Pet Supplies Plus Clerk is responsible for providing excellent customer service. The PSP Clerk will process and stock product, builds displays, and processes customer's orders in a friendly, accurate, efficient manner.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Provides excellent customer service, ensuring positive customer relations and satisfaction
- Assists with general care of all animals
- Assists with stocking of pet supplies deliveries and back stock, including building and filling displays
- Performs product scanning and processing of customer's orders in an accurate, efficient, and prompt manner.
- Processes and is accountable for other services handled at the register.
- Ensures proper handling of all forms of tender and coupons.
- Performs fixed activities as assigned by Store Director.
- Answers incoming phone calls using proper phone etiquette
- Assists with store maintenance and cleaning on the sales floor and backroom.
- Follows all store and department policies and procedures.
- Other duties as assigned
KEY ATTRIBUTES
- Excellent customer service skills, friendly
- Passionate about animals
- High energy level
- Ability to follow directions
- Good organizational skills
- Motivated
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
EDUCATION and / or EXPERIENCE
Some animal knowledge
LANGUAGE SKILLS
- Read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
- Write routine reports and correspondence
- Present information and respond to questions from customers or associates
MATHEMATICAL SKILLS
Basic math concepts (addition, subtraction, division, multiplication)
CERTIFICATES, LICENSES, REGISTRATIONS
Some locations may require Power Industrial Truck Certification
RECOMMENDED EQUIPMENT
- Slip resistant shoes with closed toe and heel
- Safety Cutter
- Apron
- Uniform per store policy
PHYSICAL DEMANDS
Regularly (Over 2 / 3 of the time)
- Stand
- Reach with hands and arms
- Communicate with associates and customers
- Lift and / or move up to 30 pounds
Frequently (Between 1 / 3 and 2 / 3 of the time)
- Walk
- Stoop
- Kneel
- Crouch
- Crawl
- Lift and / or move up to 50 pounds
Occasionally ( Less than 1 / 3 of the time)
- Climb
- Balance
- Lift and / or move up to 100 pounds
Vision
- Close
- Distance
- Ability to adjust focus
- Ability to distinguish colors
WORK ENVIRONMENT
Regularly
Exposure to animals including rodents, fish, amphibians, reptiles, felines, and canines
Occasionally
- Work in high places
- Fumes or airborne particles
- Toxic or caustic chemicals
- Risk of electrical shock
- Outside weather conditions
Noise Level
Moderate
Niemann Foods Management retains the discretion to add to or change the position requirements at any time.
Position requirements may vary by store location
PI253706795
Last updated : 2024-10-29
