What are the responsibilities and job description for the Head of Operations position at Night?
Head of Operations – The Roost Podcast Network
The Roost is a leading video and audio podcast network representing some of the world’s top creators. As part of Night — a next-gen talent management, venture capital, and startup incubation platform — The Roost connects media, creators, and brands.
We are seeking a driven Head of Operations with experience in building and managing systems in the podcast and/or media space. This role offers an exciting opportunity to innovate and lead our operations team in a fast-growing organization. The position sits at the crossroads of podcasting, project management, and partnerships, representing leading creators to global brands and media agencies.
Key Responsibilities:
- Build and manage scalable systems and processes to increase efficiency across podcast sales, account management and partnerships.
- Manage operations team and oversee day-to-day podcast logistics.
- Prepare and present operational reports to senior management.
- Manage vendor relationships and contracts related to podcast operations.
- Develop and implement quality control procedures for podcast tools.
- Maintain and expand features of Partner Portal for creators on The Roost Roster.
- Train and update the team in new processes.
- Work directly with Night for sales, forecasting, and invoicing needs.
- Stay up-to-date on industry trends and technologies related to podcasting and media operations.
- Take on additional projects as needed to support evolving business priorities.
Required Qualifications:
- 5 years of experience in podcast or media operations.
- Expertise in project management specifically for podcast production and advertising sales.
- Experience working cross-functionally with diverse teams.
- Familiarity with CRM tools like Salesforce/Affinity.
- Los Angeles, CA-based.
Preferred Skills & Attributes:
- Strong written and verbal communication, able to engage effectively with brands and talent.
- Proactive, detail-oriented, and organized in managing tasks and deadlines.
- Ability to perform well in a fast-paced, dynamic environment.
- Knowledge of marketing trends, pop culture, and media strategies.
- Creative thinker, able to brainstorm innovative strategies for client success.
What We Offer:
- Work with top content creators in a rapidly evolving industry.
- Collaborative, fast-paced environment encouraging creativity and innovation.
- Access to professional development and networking opportunities.
- Hybrid work schedule (in office 3x days a week), unlimited vacation days, and more.
