What are the responsibilities and job description for the LM - 002 - Customer Service Specialist position at Nightsea, Inc.?
About Us :
is a thriving technology-driven cross-border e-commerce company, valued at $2.5 billion since its July 2023 IPO.
Job Description
We are growing and hiring an experienced Customer Service Specialist to help us stay informed on how our products are performing with clients. If you like the idea of product development, research, have people skills and want to help make interesting consumer products better, this is an excellent place to grow your career! The location is in Chino.
Responsibilities
- Receive phone calls from clients for helping them to solve problems
- Reach out to clients to collect feedback related to our products
- Relay findings to Product Development Team to foster improvement of products and services
- Build and maintain professional relationships between the company and clients
Requirements
Job Type : Full-time
Pay : $16.00 per hour
Schedule :
Compensation : $20.00 per hour
Nightsea is a subsidiary of Sailvan Times. The company is a cross-border brand e-commerce that sells high-quality and individuality to global consumers through third-party e-commerce platforms such as Amazon, Walmart, eBay, Wish, and vertical category self-operated websites such as SHESHOW and Retro Stage. Modern lifestyle products, including clothing accessories, sports and entertainment, department stores and home furnishings, etc. At the same time, the company also provides logistics services to third parties based on its comprehensive cross-border warehousing and logistics system.
Salary : $16 - $20
