What are the responsibilities and job description for the Senior Account Manager, Expansion position at Nintex?
About Nintex :
At Nintex, we are transforming the way people work, everywhere.
As the global standard for process intelligence and automation, we're trusted by over 10,000 public and private sector organizations across 90 countries. Our customers, from industry giants like Amazon, Coca-Cola, and Microsoft, rely on the Nintex Platform to accelerate their digital transformation journeys by managing, automating, and optimizing business processes quickly and efficiently. We improve their lives through the technology we build.
We are committed to fostering a workplace that supports amazing people in doing their very best work every day. Collaboration is constant, our workplace is fun, the environment is fast-paced, and we value our people's curiosity, ideas, and enthusiasm. Driven by passion and accountability, we take initiative, measure progress, and deliver results. Our culture fosters innovation and problem-solving, fueled by curiosity and a commitment to thinking big. Together, we move with agility, prioritize customer needs, and build unity through empathy, leaving a positive impact wherever we go.
Working in Sales :
For the Nintex sales organization, the success of our customers and partners is at the center of everything we do. Our dynamic and vibrant team is highly motivated and ambitious, always driven to crush our numbers while having fun. Here, you'll be a part of a supportive and energetic environment that values your expertise and dedication. We're seeking experienced sales professionals that are not only driven to succeed but align with our values and culture.
About the role :
As a Senior Account Manager you will play a pivotal role in nurturing and expanding relationships with our valued customers and existing accounts in the mid-market space. You will be responsible for understanding their unique business needs, collaborating with our technical teams, and ensuring the successful adoption and utilization of our software solutions. You will own the end-to-end sales process farming a base and in partnership with CSM and RMs to drive retention and unearth cross-sell / upsell opportunities.
Your contribution will be :
Account Planning
- Build and execute on account plans and sales strategies that align with company objectives for top accounts to drive seamless delivery and account penetration.
- Conduct quarterly account reviews with customers to ensure understanding of their roadmap / long-term goals and identify expansion opportunities.
Relationship Management :
Account Growth :
Contract Renewal and Negotiation :
Product Knowledge :
Reporting and Analytics :
To be successful, we think you need :
What's in it for you?
Our people work in the way that best suits them and their teams - whether at home, in an office, or another place that sparks creativity, focus, and collaboration. Our work environment is such that our people can successfully deliver their work while adequately supporting their lifestyle and preferences.
While our offerings differ from country to country, we offer our entire global workforce an array of exciting perks and benefits, including
View more about our benefits here : https : / / www.nintex.com / wp-content / uploads / 2023 / 01 / Global-Perks-and-Benefits.pdf.
Nintex participates in E-Verify for work authorization. We are an Equal Employment Opportunity Organization.
